Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, others complained about stale fries and incorrect orders, indicating inconsistency in food preparation.
Customer Experience
Several reviews highlighted positive interactions with friendly staff, but many also noted negative experiences with management and service.
Cleanliness
Some customers mentioned cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Order Accuracy
A significant number of reviews indicated frequent mistakes with orders, leading to customer frustration.
MM
Misti Mueck
Nov 7, 2025
5.0
My husband and I were visiting Arizona and it was late when we got in ao we stopped here. Everything was fine until we aaked if the drive thru employee (I believe his name was Devon) got repromanded for throwing a empty cup away for us so that we could make room for the drinks we purchased with our "food". We hear another employee in the back say, "Let them throw it away themselves, there are garbage cans outside!!" Then he walks by the window noticing our obvious irritation and then we hear him say, "Can they hear me!?" Devon just nodded and walked awau to get the rest of our food. Then this rude employee decided to hand us our food. My husband told him, "Look I wasn't trying to get him in trouble. It was just an empty cup!" Then he flipped the switch and started acting all noce like it was no problem. I'm not sure who this emploee was but not only was he rude but the food was abaolutely overcooked and not edible. Not sure what yhe employees name was because he was not wearing a name tag but he had a pony tail. This happened on 11/5/25 @ around 10:30 p.m. This employee needs to relearn customer service! Will not be returning to this location! The only reaon I gave 3 stars for service is because Devon tried to handle it with grace.
RH
Rachel H
Nov 7, 2025
2.0
Check your receipt. Last night I was charged for someone else’s order that was 3x more expensive than mine. I actually asked for a receipt because it was a business expense but didn’t check it until this morning, so no way to prove it I suppose. Food was also cold and the new tenders were way over cooked (stick with the nuggets).
JH
Jessica Hansen
Nov 6, 2025
5.0
Ashley is amazing! I don't usually get fast food, but I stopped by this morning. She was so friendly and kind!
BR
Brad Rein
Nov 1, 2025
1.0
Ome of the worst Wendy's I've been to. Been on 4 occasions, and each time I've been, food is mever especially hot. Fries and nuggets seemingly fried in several day old oil leaving a dark coloring on the fried food. Sandwiches seem to be dry as if they've been under a heater for several hours. Go to a different Wendy's
EK
Erin Kennedy
Oct 26, 2025
1.0
I have $70 on my app and mgr couldn't figure out how to apply it. Tried ordering 3 different times. He even called his GM. No one knew. I had 2 very hungry toddlers and was in store for over an hour trying to figure it out.
Ended up paying cash just to finally get out of there. It was MISERABLE EXPERIENCE. Go to another location. This one is a JOKE
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Scottsdale, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Scottsdale, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 945-1445.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 4815 N Pima Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Scottsdale, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 4815 N Pima Road?
The drive-thru is open daily from 6:30 AM to midnight at this Wendy's location.
Does the Wendy's at 4815 N Pima Road offer breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Scottsdale, AZ?
Delivery is available where offered. Use the Wendy's app or order.wendys.com to check delivery availability for your address.
What payment options are accepted at Wendy's on N Pima Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's location at 4815 N Pima Road?
Call (480) 945-1445 or reach out through Wendy's customer care via their Contact page or phone at 888-624-8140.
Are there any other fast food restaurants near Wendy's on N Pima Road?
Yes, Subway is nearby offering sandwiches and fast food options like Wendy's.
What nearby stores are close to Wendy's that offer grocery pickup or delivery?
Walmart Grocery Pick-up and Delivery Service is close by, convenient for picking up groceries before or after dining at Wendy's.
Are there any nearby places for mobile phone services near Wendy's?
Yes, Verizon Wireless and the Walmart Scottsdale mobile phone store are nearby for mobile phone needs.
Can I find entertainment options near Wendy's at 4815 N Pima Road?
Casino Arizona offers casino and cinema entertainment close to Wendy's, great for visiting before or after your meal.
Does Wendy's at this location have a drive-thru and dine-in options?
Yes, this Wendy's offers drive-thru, dine-in, and delivery services for customer convenience.