Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty restrooms and messy dining areas.
Inconsistent Experience
While some customers praised the food and service, many others experienced significant issues, indicating a lack of consistency.
JA
JP Acee
Jan 3, 2026
5.0
Ate half the food already lol but it was good and cashier who may have been the manager was very polite and patient!
HB
Heather Bowen
Dec 17, 2025
2.0
For the first time ever at any wendys, I was asked to pull forward. Which normally, I don't mind because it means fresh hot food. This time however, I don't know what I pulled forward for. The burgers were so old and cold. The cheese didn't even melt. On both the single and the Jr. Was so bad we both ended up trashing half our sandwiches. Fries were not better. Old and clearly needed new oil in the fryers. The only good items we ordered were spicy nuggets and sodas. This is disappointing because the staff was great at the window and when they brought order out. First place that got everything in the bag and mods correct. Only reason for extra star honestly. We will probably steer clear of this location going forward.
CJ
Colin Jeschke
Dec 7, 2025
5.0
Wendy's is my go to for fast food
AP
Adam Perrault
Dec 4, 2025
1.0
They take forever. I made an online order and it took the 45 min to get me my order.
DW
Deandre Wright
Nov 9, 2025
1.0
Arrived at 12:50 and the cashier/employee lied to me, said that they closed at 12 Even though Hours on website show they close at 1 AM so either their website is wrong or their employees are lazy and liars. Either way wouldn’t recommend ruined my night.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Scottsdale?
The drive-through is open Monday to Thursday and Sunday from 6:30 AM to 12:00 AM, and on Friday and Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Scottsdale serves breakfast. You can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides via the app or website.
How can I place an order for pickup or delivery at this Wendy's?
You can order through Wendy's app or the website order.wendys.com, selecting the Scottsdale location for pickup or delivery.
Is this Wendy's location open for dine-in and drive-thru?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location with questions or feedback?
You can call the store at (480) 945-5575, reach Customer Care via the Wendy’s Contact page or call 888-624-8140. Feedback can also be provided through the Wendy’s Customer Satisfaction Survey online.
Are there any car wash services near this Wendy's?
Yes, there are two nearby car wash options: Super Star Car Wash and Prestige Car Wash, convenient for customers who want to get their car cleaned while grabbing food.
What hotels are close to the Wendy's on N. Scottsdale Rd.?
Rodeway Inn Old Town Scottsdale is a nearby hotel. Visitors can enjoy a meal at Wendy's before or after their stay at this motel.
What are some nearby restaurants around Wendy's in Scottsdale?
Nearby dining options include Two Hippies Beach House (burger restaurant), New Oregano’s Old Town Scottsdale (pizza), Avanti (Italian), Panda Express (Chinese fast food), and Oregano’s (Italian and pizza).
Does this Wendy's provide nutritional and allergen information?
Yes, nutrition and allergen details are available on the Wendy's website, app, and in-restaurant. You can view updated nutrition info as you customize your order.