Portillo's Scottsdale

4.5
6209 reviews

About

Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 10574 N 90th Street! Dive into the authentic taste of Chicago Street food at our 50s-60s Americana themed restaurant, just 2.6 miles, 2.8 miles, 3.9 miles from Scottsdale Country Club, Butterfly Wonderland, Talking Stick Resort. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Scottsdale
10574 N. 90th Street, Scottsdale, AZ
85258, United States

Hours

Reviews

4.5
6,209 reviews
5 stars
4,318
4 stars
1,122
3 stars
393
2 stars
187
1 star
189

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the Italian beef, hot dogs, and shakes, but some noted inconsistencies in portion sizes and freshness.

Service Speed

Many reviews highlighted the quick service, particularly during busy hours, although there were some complaints about order accuracy and staff friendliness.

Cleanliness

Feedback on cleanliness was mixed; while some found the restaurant clean and well-maintained, others reported dirty tables and unsanitary conditions.

Atmosphere

The restaurant's nostalgic vibe and spacious layout were appreciated, though some customers mentioned discomfort due to heat and noise levels.

Pricing Concerns

Several customers expressed that prices were higher than expected, especially compared to locations in Chicago.
  • SS
    Steven Sosna
    Nov 15, 2025
    5.0
    As a 30 year plus loyal customer in both AZ & IL, after the outrageously horrific customer service today I will NEVER eat at Portillo’s again. This is the one restaurant my family gets together to eat at. It’s that “one” restaurant we all chose to go to because all of us don’t live in the same parts of the country so we meet here the first thing we do after landing at PHX. Last time that will EVER happen. Your customer service is trash and why send a survey that asks to explain in detail what happenend, only to take your time and then get an instant email free meal “because of the hassle”, which shows no one read anything nor care. What a waste of time and what a waste of a restaurant Portillo’s has become. The more you expand the worst your food and service gets. I’ve learned my lesson.
  • LL
    Lizeth Luna
    Nov 13, 2025
    2.0
    I’ve visited several Portillo’s locations: Arrowhead, Scottsdale, and Tempe, and every time I order chicken, it’s undercooked or raw in the center. The texture is tough and not fully cooked through. When I mention it to the staff, they insist the chicken “comes pre-cooked,” but it clearly isn’t served hot or fully done. It’s disappointing and unsafe, especially since this issue happens consistently at different locations. I love Portillo’s, but the chicken quality and food safety need serious attention.
  • VM
    Victor Mann
    Nov 10, 2025
    5.0
    My wife and I stopped at Portillo's Taste of Chicago, dedicated to bringing Chicago-Style hot dogs, Italian beef, and burgers to the Valley. They have a fun '50s diner-meets-Hard Rock Cafe atmosphere. The staff is friendly and eager to serve. We tried one of their Famous Five: their Chicago-style Italian beef and a large order of onion rings. Everything was great. I'll take a good Italian beef sandwich over a cheesesteak any day, and theirs is beefy and juicy—it's so good. They also serve beer and wine and are perfect for groups with ample seating and multiple locations.
  • EL
    edward lesko
    Nov 8, 2025
    5.0
    Food ordered thru kiosk. No waiting in line. All food items were delicious. Salted caramel shake and fish sandwich was decent. Italian beef sandwich ( with sweer peppers and mozzarella) and fries were delicious..as always.
  • LW
    L Wong
    Nov 6, 2025
    5.0
    1st Portillo's I've been to outside of SoCal. Same good food, wasn't as busy as I expected. Order on the kiosk, order came out wrong but they made it right.

Frequently Asked Questions About Portillo's Scottsdale

What are the drive-through hours for Portillo's Scottsdale?

The drive-through is open from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Friday and Saturday.

Where is Portillo's Scottsdale located?

Portillo's Scottsdale is located at 10574 N. 90th Street, Scottsdale, AZ 85258, US.