Business Details
About
Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Scottsdale, located at 20851 N Scottsdale Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.8
376 reviews
5 stars
185
4 stars
76
3 stars
31
2 stars
29
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported inconsistent food quality, with several mentioning overcooked or bland dishes, while others praised specific items as excellent.
Service Issues
Numerous reviews highlighted poor service experiences, including wrong orders, rude staff, and slow service, although some praised individual employees for their friendliness.
Cleanliness
Several customers noted cleanliness issues, particularly with restrooms and dining areas, while others mentioned positive experiences regarding the restaurant's cleanliness.
Order Accuracy
A significant number of reviews indicated problems with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Customer Experience
While some customers had positive experiences and expressed loyalty to the restaurant, many others reported feeling disappointed and frustrated with their visits.
- TMTracy Morganti3 days ago4.0They had several gluten free options and gluten free soy sauce packets. (Hard to find). I had gf chicken and broccoli with gf fried rice. The chicken was little tough but fried rice was very good and very flavorful especially for gluten free.
- SWSuzanne WSep 27, 20251.0Bad food and service. Charge you extra, wrong orders. Don’t read online orders and give the wrong food. Twice now. Chicken tasted old and couldn’t chew. When you call the manager to complain, she is condescending and rude. Lost my business.
- SSSergio “Checo” SCSep 20, 20255.0The Host Rachel was exceptional nice she has great customer service 👏 . Out of all the times I have been here this was the best service and food quality omg! So good great job to Rachel and the cook
- JTJeff ToleuSep 14, 20255.0Our cashier/server was very pleasant and thankful. The food was great, as usual.
- PDPeg DownsSep 12, 20251.0I ordered the lettuce wraps and the children's Teriyaki chicken meal. Lettuce wraps tasted good, but disappointed the sauce that comes with it had about 1/4” of sauce in the container. That barely covered 2 wraps of the sauce. I am most upset the children's meal I purchased. I asked if the only way the chicken was served was the fried, as the last time we ordered the fried style the meat was severely overcooked and my son wouldn't eat it. The cashier offered to use boiled chicken, which I accepted. My food came out within a few minutes, my mistake was not checking the meal. There was NO sauce on the chicken meal. What's up with that?! I also realized at home he failed to include the beverage that comes with the meal. We did not have the ability to drive back to the store to have the meal replaced due to time constraints. 2nd visit here with cruddy food! We will not be returning! What happened? This used to be a great place!
Frequently Asked Questions About Pei Wei Asian Kitchen
What is the cuisine style of Pei Wei Asian Kitchen in Grayhawk, Scottsdale?
Pei Wei Asian Kitchen offers Asian inspired dishes from China to Thailand, freshly made to order in open kitchens and full of flavor.
What are the operating hours of Pei Wei Asian Kitchen?
The restaurant is open every day from 11:00 AM to 9:00 PM.
Does Pei Wei Asian Kitchen offer vegetarian and vegan options?
Yes, Pei Wei Asian Kitchen serves both vegetarian and vegan dishes.
Can I order food online from Pei Wei Asian Kitchen?
Yes, you can order online at https://order.peiwei.com/store/8038.
Does Pei Wei Asian Kitchen have delivery and takeout services?
Yes, they offer both delivery and takeout options.
Is Pei Wei Asian Kitchen family-friendly?
Yes, the restaurant welcomes families and children, and also has a children's menu and high chairs available.
Does Pei Wei Asian Kitchen serve alcoholic beverages?
Yes, Pei Wei Asian Kitchen serves alcohol including beer and wine, but does not have a bar onsite.
Where is Pei Wei Asian Kitchen located in Scottsdale?
It is located at 20851 N Scottsdale Rd., Suite 105, Scottsdale, AZ 85255.
What nearby places can I visit before or after dining at Pei Wei Asian Kitchen?
You can visit Tart & Toppings ice cream shop, Curate Cafe, Yo! Donut, and Parma Italian Roots restaurant, all nearby for dessert, coffee, or additional dining options.
Are there convenient services near Pei Wei Asian Kitchen for bank or shopping?
Yes, Chase Bank and the Goodwill Retail Store and Donation Center - Grayhawk are nearby for banking and shopping needs.