Pei Wei Asian Kitchen

3.8
378 reviews
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Business Details

20851 N Scottsdale Rd., Scottsdale, AZ
85255, United States
(480) 365-6002
https://www.peiwei.com/arizona/7-grayhawk
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About

Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Scottsdale, located at 20851 N Scottsdale Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pei Wei Asian Kitchen
20851 N Scottsdale Rd., Scottsdale, AZ
85255, United States

Hours

Reviews

3.8
378 reviews
5 stars
186
4 stars
77
3 stars
31
2 stars
29
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

There are mixed reviews on food quality, with some customers praising specific dishes while others report overcooked or bland meals.

Service Issues

Several customers experienced poor service, including wrong orders, rude staff, and slow service.

Cleanliness

Some reviews mention cleanliness issues, particularly with dirty tables and restrooms.

Customer Service

While some staff received praise for their friendliness and helpfulness, others were criticized for being rude or unresponsive.

Inconsistency

Frequent complaints about inconsistency in food quality and service suggest a decline in overall customer satisfaction.
  • TS
    Todd Struble
    Dec 24, 2025
    5.0
    Great food fast service
  • NU
    Nathan Unger
    Dec 22, 2025
    4.0
    Not sure if the oil needs changing or what but my honey seared chicken is a few shades browner than the advertised golden color of the honey seared chicken and there is definitely a burnt nuance going on with the mostly breading chicken pieces. All that fresh oil chilling and my honey seared chicken still gets called orange chicken by the google photo ai. Hmm.
  • TM
    Tracy Morganti
    Nov 21, 2025
    4.0
    They had several gluten free options and gluten free soy sauce packets. (Hard to find). I had gf chicken and broccoli with gf fried rice. The chicken was little tough but fried rice was very good and very flavorful especially for gluten free.
  • SW
    Suzanne W
    Sep 27, 2025
    1.0
    Bad food and service. Charge you extra, wrong orders. Don’t read online orders and give the wrong food. Twice now. Chicken tasted old and couldn’t chew. When you call the manager to complain, she is condescending and rude. Lost my business.
  • SS
    Sergio “Checo” SC
    Sep 20, 2025
    5.0
    The Host Rachel was exceptional nice she has great customer service 👏 . Out of all the times I have been here this was the best service and food quality omg! So good great job to Rachel and the cook
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Frequently Asked Questions About Pei Wei Asian Kitchen

What is the cuisine style of Pei Wei Asian Kitchen in Grayhawk, Scottsdale?

Pei Wei Asian Kitchen offers Asian inspired dishes from China to Thailand, freshly made to order in open kitchens and full of flavor.

What are the operating hours of Pei Wei Asian Kitchen?

The restaurant is open every day from 11:00 AM to 9:00 PM.