New York Bagels `N Bialys - SkySong

4.2
513 reviews

About

Bagel Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

New York Bagels `N Bialys - SkySong
1455 N Scottsdale Rd UNIT 110, Scottsdale, AZ
85257, United States

Hours

Reviews

4.2
513 reviews
5 stars
325
4 stars
82
3 stars
34
2 stars
27
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the bagels and breakfast items, while others found them bland or disappointing.

Service Issues

Frequent complaints about poor service, including incorrect orders, slow response times, and unprofessional staff behavior.

Atmosphere

Generally positive feedback on the atmosphere, with mentions of a pleasant dining environment and dog-friendly patio.

Pricing Concerns

Many customers felt the prices were high relative to the quality of food and service received.

Order Accuracy

Recurring issues with order accuracy, particularly with takeout and catering orders, leading to customer frustration.
  • NM
    Nicole Muratore
    Nov 1, 2025
    5.0
    Happy to see this spot is still on their game. I dropped in for an impromptu takeout order. While pretty busy inside and out, I was greeted right away and waited maybe 5 minutes for a toasted bagel and shmear and 2 scrambled eggs. Wrapping the bagel in foil is the best way to keep it fresh for takeout, so I appreciate that.
  • DS
    Daniel Sanchez
    Nov 1, 2025
    1.0
    We sat down for dine in fairly quickly, our drinks order was taken at a good time after receiving the menu. But so many servers walking by looking at us for a long time not acknowledging us. Other people's orders being taken before ours, the guy who finally came to take our order not very pleasant, no apology for the long wait time. We had to leave We did not have faith that our food would come out and be served at an appropriate time.
  • SC
    Shannon Lynne Cook
    Oct 21, 2025
    1.0
    Horrible breakfast. I have had a terrible week. Decided to treat myself to steak and eggs. Steak was not edible. Bagel was dry, flavorless and the cream cheese was awful. Literally just an overall bad experience. It’s just food. I know. But I thought maybe this place could brighten my day just a little:(
  • WW
    William G Wasson
    Oct 19, 2025
    5.0
    I’ve only done takeout here but online ordering is easy and it’s always ready when I arrive. Friendly staff and love the bagels! Very generous with the cream cheese.
  • JG
    Jacob Glick
    Oct 2, 2025
    1.0
    Great food, combative management that won’t own mistakes I’ve ordered large trays from New York Bagels 'N Bialys multiple times a year for events. The food is good, but every single time something is missing. This time we ordered a big spread where the main ingredient was lox. It’s a 90-minute round trip drive for me to get there, so I started checking the bags. The manager jumped in, pointed at a box, and said, “There’s your lox.” I trusted him and drove home. We opened it: tomatoes, not lox. My wife called and was told, “We’ll call you back in two minutes.” Forty-five minutes passed with no call, so I drove back. When I asked for the missing lox, the manager argued that he’d shown it to me and insisted we already had it. They ultimately handed me the lox—but never apologized, never acknowledged the mistake, and just kept insisting it was in our bag all along. Calling me a liar is widely inappropriate. What’s more likely? That I’d drive an extra 90 minutes to “scam” them out of a single pound of lox, or that the restaurant forgot to put it in the bag? That he repeatedly called my wife’s cell phone and got a busy signal (which was his claim - as if it's 1997), or that he simply never called? Excellent bagels and bialys, but unreliable orders and combative management—the worst combination for catering and important occasions. After repeated misses over the years and this latest experience, it’s a one-star from me.

Frequently Asked Questions About New York Bagels `N Bialys - SkySong

What are the regular business hours for New York Bagels `N Bialys - SkySong?

The business operates daily from 6:30 AM to 3:00 PM.

Does New York Bagels `N Bialys - SkySong offer delivery and pickup services?

Yes, they offer both in-store pickup and delivery services.