McDonald's

3.5
631 reviews
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Business Details

9251 E Shea Blvd, Scottsdale, AZ
85258, United States
(480) 451-1803
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9251 E Shea Blvd, Scottsdale, AZ
85258, United States

Hours

Reviews

3.5
631 reviews
5 stars
268
4 stars
104
3 stars
69
2 stars
51
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, indicating a lack of proper maintenance.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting cold items, stale buns, and overall poor preparation.
  • SE
    Steve & Annette Economides
    4 days ago
    3.0
    Late night snack on a Wednesday. drive-thru only. Service was super slow no receipt wrong dipping sauces for chicken nuggets. Not what I expect from McDonald's.
  • JS
    Joe Sorek
    Nov 16, 2025
    1.0
    Horrible this place is going down hill they used to have all day breakfast Sunday morning 10:40 am came to get pancakes to find out they are not longer doing the all day breakfast went to ihop T hey had the pancakes I guess this company is not aware of their competitors?? I will switch to ihop and I am sure a lot of people will too!!!+
  • KD
    KeeLee D
    Nov 13, 2025
    1.0
    The worst service I have ever had at a McDonalds they did not take the rest of my order they just told me to go to the window had me sitting at the window for 10 minutes and forgot the fries and the fries were stale when I got them they also threw everything in the bag and all the cheeseburgers were smashed
  • CR
    Colleen Ryan
    Nov 2, 2025
    1.0
    Sunday morning 10:30 a.m. it was a nightmare. The cashier girl that should have been able to see that our orders have been sitting back there bagged and ready to go for 20 minutes, didn't seem to understand it when I said, is that my order is, is that my order, is that my order (3 times)? She forgot my coffee, and then when I tried to grab her she walked away. The manager walked by hurriedly and I asked him for my coffee and he never asked a single thing and started pouring decaf. I asked him, did you just pour decaf? And he stared at me blankly as if he didn't know what he just did.
  • DG
    David Goman
    Oct 30, 2025
    2.0
    Gaslit me to my face about the monopoly ticket. Bought from the monopoly menu the specific item to get it, and he said no it’s a medium size, like bruh, don’t lie to my face. If you don’t have the tickets anymore, but still advertise them, then I don’t have any money anymore, but still give me food. Smh
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 9251 E Shea Blvd, Scottsdale?

McDonald's at 9251 E Shea Blvd, Scottsdale is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM at this location.