Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly during late hours.
Cleanliness
Some customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members for their friendliness and efficiency, as well as the overall atmosphere for families.
Pricing Concerns
Customers expressed frustration over high prices and perceived value, especially compared to other locations.
CG
c g
5 days ago
5.0
This is a very clean place and the plat place is fun for my kid. But, I've noticed that the quality and size of the burgers (chicken and beef) are not great. I may stop going...the price is no longer competitive.
EN
Emmanuel Naswood
Nov 17, 2025
5.0
Great customer service and friendly, food was awesome
JM
Julia Martinez
Nov 8, 2025
1.0
Ask for a cheeseburger and when i got home i received bread, cheese, and pickles. no meat. tfffff
AG
Amanda G
Nov 3, 2025
1.0
Had to go back a total of 3 times…missing burger, no straws for the drinks, no napkins, and no salt on the fries. Not sure what’s happening.
MM
Mike
Oct 19, 2025
1.0
I am writing to file a serious complaint regarding the food my wife and I purchased from your McDonald’s location. We ordered chicken wraps, and shortly after eating them, both of us experienced severe diarrhea and stomach discomfort.
This was extremely upsetting and clearly indicates a possible food safety issue, such as improper food handling, undercooked chicken, or contamination. We expect McDonald’s to maintain high hygiene standards, and this experience has caused us significant distress and health inconvenience.
We request that this incident be investigated immediately. We would also like to be informed of the results of your inspection and what corrective actions will be taken to ensure this does not happen to other customers.
What are the operating hours for this McDonald's location?
This McDonald's in Scottsdale, AZ is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-through service?
Yes, the drive-through is open 24/7 at this location.
Can I order McDonald's for delivery from this location?
Yes, delivery is available 24/7 with options including same day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Does this McDonald's have WiFi available for customers?
Yes, free WiFi is available for customers at this McDonald's location.
What types of services does this McDonald's offer?
Services include drive-thru, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby coffee shops can I visit before or after McDonald's?
Starbucks is a nearby coffee shop close to this McDonald's if you're looking for alternative coffee or snacks.
Are there any fast food options near this McDonald's location?
Yes, Taco Bell, Chipotle Mexican Grill, Oscar's Taco Shop, Smashburger, and Tacos Jalisco are all nearby fast food restaurants offering a variety of cuisines.
What nearby amenities can help customers when visiting McDonald's?
Customers can find nearby convenience stores like Circle K and Corner Store for any quick shopping needs. Additionally, the Bitcoin Depot ATM and banks such as Chase are nearby for financial services.