McDonald's

3.6
2292 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2882 N Scottsdale Rd, Scottsdale, AZ
85257, United States

Hours

Reviews

3.6
2,292 reviews
5 stars
914
4 stars
485
3 stars
395
2 stars
162
1 star
336

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly during late hours.

Cleanliness

Some customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, several customers praised specific staff members for their friendliness and efficiency, as well as the overall atmosphere for families.

Pricing Concerns

Customers expressed frustration over high prices and perceived value, especially compared to other locations.
  • CG
    c g
    5 days ago
    5.0
    This is a very clean place and the plat place is fun for my kid. But, I've noticed that the quality and size of the burgers (chicken and beef) are not great. I may stop going...the price is no longer competitive.
  • EN
    Emmanuel Naswood
    Nov 17, 2025
    5.0
    Great customer service and friendly, food was awesome
  • JM
    Julia Martinez
    Nov 8, 2025
    1.0
    Ask for a cheeseburger and when i got home i received bread, cheese, and pickles. no meat. tfffff
  • AG
    Amanda G
    Nov 3, 2025
    1.0
    Had to go back a total of 3 times…missing burger, no straws for the drinks, no napkins, and no salt on the fries. Not sure what’s happening.
  • MM
    Mike
    Oct 19, 2025
    1.0
    I am writing to file a serious complaint regarding the food my wife and I purchased from your McDonald’s location. We ordered chicken wraps, and shortly after eating them, both of us experienced severe diarrhea and stomach discomfort. This was extremely upsetting and clearly indicates a possible food safety issue, such as improper food handling, undercooked chicken, or contamination. We expect McDonald’s to maintain high hygiene standards, and this experience has caused us significant distress and health inconvenience. We request that this incident be investigated immediately. We would also like to be informed of the results of your inspection and what corrective actions will be taken to ensure this does not happen to other customers.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Scottsdale, AZ is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 at this location.