Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Staff Attitude
There were multiple mentions of unfriendly or unprofessional behavior from staff, contributing to a negative customer experience.
DA
Daniel Acosta
1 day ago
5.0
Sunday afternoon was busy, still fast service, restaurant is clean, and they actually brought our order to our table. Well done!
ML
Mike Lamanna
Jan 4, 2026
1.0
Placed an order on the app at 9:45 am and went through the drive through. The order was incorrect, missing a hash brown and a sausage McMuffin with egg. I had to go in to the restaurant to get it correctly filled. There was no apology,from staff members who seemed completely unconcerned. Very bad service.
JS
Joseph Stump
Dec 22, 2025
5.0
Excellent. All McDonald's should be managed like this one. Young gentleman with the glasses was so efficient. This was on 12/22/25 Lunch rush.
LL
Lectric
Dec 11, 2025
1.0
I ordered my food and it took 30 minutes to come out and I only order a Big Mac like do they hate me or what