Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,057 reviews
5 stars
397
4 stars
179
3 stars
173
2 stars
82
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Staff Attitude
There were multiple mentions of unfriendly or unprofessional behavior from staff, contributing to a negative customer experience.
- DADaniel Acosta1 day ago5.0Sunday afternoon was busy, still fast service, restaurant is clean, and they actually brought our order to our table. Well done!
- MLMike LamannaJan 4, 20261.0Placed an order on the app at 9:45 am and went through the drive through. The order was incorrect, missing a hash brown and a sausage McMuffin with egg. I had to go in to the restaurant to get it correctly filled. There was no apology,from staff members who seemed completely unconcerned. Very bad service.
- JSJoseph StumpDec 22, 20255.0Excellent. All McDonald's should be managed like this one. Young gentleman with the glasses was so efficient. This was on 12/22/25 Lunch rush.
- LLLectricDec 11, 20251.0I ordered my food and it took 30 minutes to come out and I only order a Big Mac like do they hate me or what
- JTJoseph ThomsonDec 6, 20255.0Adult meal was good pickled fries not soo much
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 18241 North Pima Road, Scottsdale?
McDonald's in Scottsdale operates daily from 5:00 AM to 11:00 PM.
Is there a drive-thru option available at this McDonald's location?
Yes, the McDonald's at 18241 North Pima Road has a drive-thru open daily from 5:00 AM to 11:00 PM.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Scottsdale?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards or special offers?
Yes, you can earn points for free food through MyMcDonald's Rewards. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What is the address and contact number for this McDonald's?
The McDonald's is located at 18241 North Pima Road, Scottsdale, AZ 85255. The main phone is +1 480-588-5585.
Are there mobile apps available to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's offer at this location?
They offer drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include Lush Burger, Koi Poke, Moe's Roadhouse, The Spot Neighborhood Grill, and Vito's Pizza & Italian Ristorante.
What fitness or recreational options are near this McDonald's location?
You can visit nearby gyms like F45 Training DC Ranch, Pulse Fitness, re-Barre, Karve Studio, or try rock climbing at Fitwall.