McDonald's

3.5
2034 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1516 N Hayden Rd, Scottsdale, AZ
85257, United States

Hours

Reviews

3.5
2,034 reviews
5 stars
744
4 stars
449
3 stars
342
2 stars
156
1 star
343

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised outstanding service, others reported rude and unprofessional behavior from staff.

Order Accuracy

Numerous complaints about incorrect orders and missing items, with some customers stating they would avoid this location due to repeated mistakes.

Food Quality

Food quality is inconsistent, with reports of cold, poorly cooked items and dissatisfaction with portion sizes relative to prices.

Cleanliness

Concerns raised about cleanliness, particularly in the play area and restrooms, with some customers noting unsanitary conditions.

Speed of Service

Service speed varies significantly; some customers experienced fast service, while others reported long wait times and slow drive-thru operations.
  • NK
    Nathan King
    Jan 2, 2026
    2.0
    Dirtiest McDonalds that I've been to in a long time. The owners should be ashamed. Not even that busy and not a single table was wiped down. That is not an exaggeration. Every single table was dirty. I had to go get wet napkins to wipe down our own table. This management simply doesn't have any pride.
  • CC
    C C
    Dec 19, 2025
    1.0
    Check your bag!!! They leave stuff out all the time, they dont care if you get what you pay for
  • TB
    Tiffany B.
    Dec 12, 2025
    2.0
    I placed a mobile order. The food took forever. And when I called to ask how much longer my order would take, they picked up, but immediately hung up on me without a word. Twice.
  • AD
    anny D
    Dec 12, 2025
    1.0
    Very disappointed tonight. Drive thru has no lights, totally dark and not safe. Drive thru service sucked and very slow. At pick up they got order wrong and supposedly added what was missing they also took what was ordered correctly. Totally upset.
  • RJ
    Red Johnson
    Dec 9, 2025
    1.0
    Six bucks for a filet of fish, and had to wait in the car for 10 minutes to get it. I'm done eating at McDonalds. Way to expensive for poorly cooked food and the service is terrible.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1516 N Hayden Rd, Scottsdale?

Delivery hours are from 5:00 AM to midnight on Monday through Thursday and Sunday, and 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.