McDonald's

3.5
1249 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15768 N Pima, Scottsdale, AZ
85260, United States

Hours

Reviews

3.5
1,249 reviews
5 stars
509
4 stars
230
3 stars
180
2 stars
78
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and poor communication.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

Food quality is inconsistent, with some reviews highlighting fresh and hot meals, while others mention cold or poorly prepared items.

Cleanliness

Several customers noted that the location is clean and well-maintained, contributing positively to their experience.

Wait Times

Customers frequently reported long wait times for their orders, particularly during busy periods.
  • TB
    Todd Brusa
    3 days ago
    5.0
    I am so excited for customer service improving in my area, Scottsdale. Jensen, the general manager was so kind to help me at 10:31 a.m. when breakfast ends at 10:30 and the gal at the window could not put in the order. I went inside explained to Jensen, she happily helped me because they still had breakfast sandwiches available of course. I understand their computers flip off at 10:30 to the lunch menu and they can't place the orders but, Jensen kindly fixed that for me and able to get my breakfast. THANK YOU JENSEN AND MCDONALD'S!!!
  • SS
    Spencer
    Jan 4, 2026
    5.0
    I paid $40 for a Waymo to take me to this McDonalds and it did not disappoint! The fries were absolutely fresh and well seasoned, the chicken was so delicious 🤤 10/10!!!
  • MC
    Martin Cisneros
    Jan 4, 2026
    3.0
    The most of the time the meat is burnt
  • AH
    Andrew Hopkinson
    Jan 3, 2026
    1.0
    Trash! Wrong order, again. I wish my kids hated McDonald’s. My bad for ever taking them there. This one is particularly sucky. Today fries are soggy, nuggets are overcooked, got a mcchicken instead of a burger even tho i ordered a burger. Mcchicken was bad anyways
  • JP
    JonSnow's primo
    Dec 27, 2025
    2.0
    I was here recently and the lady running the drive thru, Ayla, had the biggest attitude. She forgot my burger, the cooks skimped on my fries, and then she had me park up front to get my order fixed. This location consistently has grumpy workers, so I'm honestly not surprised. Just kinda sucks that I'm a generally nice customer and get treated rudely for no reason other than people not liking the job they signed up to do.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's on weekdays?

McDonald's in Scottsdale is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday.

Does McDonald's offer drive-thru service, and what are its hours?

Yes, McDonald's offers drive-thru service from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.