Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,129 reviews
5 stars
425
4 stars
192
3 stars
174
2 stars
101
1 star
237
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor customer service and order inaccuracies.
Order Accuracy
Frequent complaints about missing items and incorrect orders, indicating a lack of attention to detail.
Speed of Service
Customers consistently noted long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported cold, soggy, or poorly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the location, while others pointed out issues with bathroom sanitation.
- MPmelissa price3 days ago1.0This place is absolutely horrible. Everytime I come they have me park for my food. Never missing a beat. Every. Single. Time. No one in line behind me. Then take 8-10 mins to bring out my food. They are rude to customers inside and out. Highly recommend spending your time and money elsewhere! Very unprofessional in so many ways.
- BBBoo Bear4 days ago1.0I don't even why I still go to McDonald's. These employees just get worst. You can't blame them when you have a rude manager leading you. The short and wide lady in the red shirt doesn't even have the knowledge to come and explain why my order got canceled automatically. I had already arrived and it was showing another order for a different date directly under my canceled order stating it was being prepared. I didn't realize it was a different date because it stated it was being prepped so I went inside to collect the items. Instead of giving an explanation she just hollered out loud "that isn't even the right damn date" and sent her employee to me without telling me what happened. I couldn't place another order for the deal because it said I had to wait 15 minutes again. Where are the good McDonald's at?
- GLGabriel LaCrossNov 5, 20251.0The last several times I have come here they tell me to pull around and wait in the parking lot and this is for a small order like burger and fries. They do it to every single person so the parking lot is jammed and orders are taking an extra 10 minutes.
- MSMaria SchloeterOct 31, 20251.0I am very disappointed with the service I received at this McDonald’s drive-thru on October 30. The staff, including the person who claimed to be the manager, were rude and unprofessional. My order was handled poorly, and I felt completely ignored and disrespected. I hope the management takes this seriously and provides proper training to ensure customers are treated with respect in the future.
- APAustin POct 24, 20251.0I ordered breakfast on the app at 10:20. I was charged and order was placed. I get to the drive thru screen at 10:32 and provide my code. They tell me breakfast isn’t able to be ordered after 10:30. I said I know, I ordered at 10:20 and was already charged. They tell me that the order isn’t placed until I get to the screen. Then why am I charged before if it’s not even ordered?? Don’t let people order on your app if you aren’t going to provide the items.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 10825 North Scottsdale Road?
McDonald's at 10825 North Scottsdale Road is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to 11:00 PM.
What delivery services are available at this McDonald's?
Delivery services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food for delivery from this McDonald's?
You can order delivery through their online ordering site at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where exactly is this McDonald's located?
It is located at 10825 North Scottsdale Road, Scottsdale, AZ 85254, United States.
What types of services does this McDonald's offer?
The services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other McDonald's or food places nearby?
Yes, nearby you can find another McDonald's and MOD Pizza, which you might visit before or after your meal here.
What other shopping or service venues are close to this McDonald's that might interest visitors?
Nearby places include Top Job Landscaping for building supplies, Nails & Spa by Bobbie for beauty services, and North Scottsdale Pawn Shop for shopping needs.
Are there wellness or beauty-related businesses nearby this McDonald's?
Yes, several beauty salons, spas, and wellness centers are nearby, such as Mary’s Shiatsu, Tabu Salon, Colour Bar Salon, and Smile Diaries Teeth Whitening AZ.