McDonald's

3.4
1135 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10825 North Scottsdale Road, Scottsdale, AZ
85254, United States

Hours

Reviews

3.4
1,135 reviews
5 stars
428
4 stars
192
3 stars
174
2 stars
102
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and order handling.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Speed of Service

Customers frequently complained about long wait times in the drive-thru and for food preparation, often requiring them to park and wait.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
  • DM
    Dan Mancuso
    Dec 29, 2025
    2.0
    I went drive thru but had to wait in a spot and then somehow everything was cold and the fries were soggy.
  • CV
    Chris Vitale
    Dec 18, 2025
    1.0
    The first window guy you literally could not understand. Horrible. And an attitude problem. The second window girl was magical.
  • BK
    Brandon Kerley
    Dec 13, 2025
    1.0
    Easily the slowest McDonald's in existence. Carve out a good chunk of your day.
  • MP
    melissa price
    Nov 21, 2025
    1.0
    This place is absolutely horrible. Everytime I come they have me park for my food. Never missing a beat. Every. Single. Time. No one in line behind me. Then take 8-10 mins to bring out my food. They are rude to customers inside and out. Highly recommend spending your time and money elsewhere! Very unprofessional in so many ways. Also bogus website doesn’t work to talk to “owner”
  • BB
    Boo Bear
    Nov 20, 2025
    1.0
    I don't even why I still go to McDonald's. These employees just get worst. You can't blame them when you have a rude manager leading you. The short and wide lady in the red shirt doesn't even have the knowledge to come and explain why my order got canceled automatically. I had already arrived and it was showing another order for a different date directly under my canceled order stating it was being prepared. I didn't realize it was a different date because it stated it was being prepped so I went inside to collect the items. Instead of giving an explanation she just hollered out loud "that isn't even the right damn date" and sent her employee to me without telling me what happened. I couldn't place another order for the deal because it said I had to wait 15 minutes again. Where are the good McDonald's at?

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 10825 North Scottsdale Road?

McDonald's at 10825 North Scottsdale Road is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service daily from 5:00 AM to 11:00 PM.