Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Many customers praised the exceptional service provided by staff, highlighting specific servers who went above and beyond to enhance the dining experience.
Food Quality
The food received mixed reviews; while many dishes were described as delicious, some customers found certain items underwhelming or overcooked.
Atmosphere
The restaurant's ambiance was generally appreciated, though some found it too loud or dark for comfortable dining.
Pricing Concerns
Several reviews noted that while the food and service were good, the prices were high, leading to expectations of a consistently high-quality experience.
Customer Service Issues
A few customers reported negative experiences related to billing errors and lack of accountability from management, impacting their overall satisfaction.
SO
Shanelle Osterwalder
1 day ago
1.0
I’d give zero stars if I could but 1 star it is. This was not my first time at Mastros city hall but it’s for sure my last. Everything was a fat disappointment and borderline disgusting. I left feeling hungry and regret for the food I did eat. I was right for regretting, because this morning I have a bad case of bubble guts. I’ve had better aftermath from Taco Bell.
DG
Diamond Girl
Nov 10, 2025
5.0
My all time favorite bar. They have caviar and fancy champagne! I can’t leave without a couple martinis. Their desert is the best.
SS
Sharon
Oct 29, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Unforgettable Dining Experience at Mastro’s City Hall – Scottsdale, AZ
Daniel, is an extraordinary server — truly one of the best we’ve ever encountered anywhere. As seasoned foodies who’ve traveled far and wide, we understand the difference between good service and exceptional hospitality, and Daniel exceeded every expectation.
What began as a casual Wednesday dinner became a memorable dining experience we’ll never forget. Daniel’s attention to detail, timing, and genuine care stood out from the moment we were seated. He anticipated our needs effortlessly and elevated every aspect of our meal.
Equally impressive was the teamwork — the general manager, floor manager, and staff all worked together seamlessly. Multiple team members brought our food, ensured comfort, and set each plate perfectly. It’s rare to see an entire staff perform with such excellence and grace.
The food, as always, was superb, and the atmosphere at Mastro’s City Hall continues to define Scottsdale fine dining. Located conveniently across from Scottsdale Fashion Square, it’s the perfect spot after a day of shopping if you’re looking for great food, outstanding service, and an authentic dining experience.
Do yourself a favor — ask for Daniel, and remember to tip generously (28%+). He and the Mastro’s team have earned it.
The O. Family!
VH
Vincent Hoang
Oct 28, 2025
5.0
The pork chop brought me to tears, I’ve been enchanted by the chef and the staff with their impeccable service. I will be praying for them and their congregation for the rest of my life. My tongue is traced with an ethereal aura that I will yearn for the rest of my days. This resteraunt made me second guess my own culinary ability and everything I’ve put in my mouth for the last 16 years. Brian and Ryan gave me the most ineffable service I’ve ever had, their dapper uniforms and manners compliment my ethereal meal.
JA
Joel Argudo
Oct 17, 2025
5.0
We flew from Seattle to Scottsdale for our 19th anniversary and decided on Mastro’s City Hall for dinner. What an excellent choice. From the moment we arrived until we left the it was excellent service. The hostess greeted us with a smile and then led us to our table. We were met by our waiter Chris who was nice and pleasant. He was also very knowledgable about all the food items on the menu. We started with the bacon and shrimp and it was delicious. Later the GM Jeff came over and introduced himself and we asked him for some recommendations. Let me tell you he did not steer us wrong. We had a few filets and several side dishes. When the food came out it looked amazing and smelled good. The filet was nice and tender and the sides that we ordered were very tasty. When it was time to order dessert there were plenty of choices but the GM and Chris already had a sample platter for us that was on the house since it was our anniversary. The key lime pie was phenomenal and my wife loved the butter cake. Overall it was a great experience and I can’t wait to go back. Also, we kept the menu as it was personalized for our 19th anniversary.
Frequently Asked Questions About Mastro's City Hall
Does Mastro's City Hall accept reservations?
Yes, Mastro's City Hall accepts reservations which can be made online through their reservation system.
What are the operating hours of Mastro's City Hall?
Mastro's City Hall is open daily from 5:00 pm to 10:00 pm, with extended hours on select holidays.
What dining services does Mastro's City Hall offer?
They provide dine-in service, in-store pickup, curbside pickup, and delivery options.
What type of cuisine and specialty dishes does Mastro's City Hall serve?
Mastro's specializes in fine dining with classic steakhouse and seafood cuisine, including their signature warm butter cake.
What is the dress code at Mastro's City Hall?
The attire at Mastro's City Hall is dressy, suitable for a fine dining experience.
Does Mastro's City Hall have live entertainment?
Yes, Mastro's features live music as part of its sophisticated dining atmosphere.
Which payment options are accepted at Mastro's City Hall?
They accept American Express, cash, check, Diners Club, Discover, MasterCard, travelers checks, and Visa.
How can I get to Mastro's City Hall using nearby services?
Nearby real estate agents and professional service offices such as Toni Perelli and The Scottsdale Matchmaker are located close by, which can help visitors orient themselves around 6991 E Camelback Rd in Scottsdale.
Are there other dining options near Mastro's City Hall?
Mastro's City Hall is close to other restaurants like Mastro'S Restaurants, offering additional dining choices in the area.
Can I combine a visit to Mastro's City Hall with nearby professional services?
Yes, Mastro's is near several real estate agents and legal service offices like Falvey Law Firm and William R Mettler Attorney, making it convenient for dining after business appointments.