Brand Certified
Häagen-Dazs
4.2(207 reviews)
Certified by Häagen-Dazs • Feb 22, 2026
Business Details
4020 North Scottsdale Road, Scottsdale, AZ
85251, United States
Certified by Häagen-Dazs • Feb 22, 2026
(480) 597-7064
Certified by Häagen-Dazs • Feb 22, 2026
https://www.icecream.com/us/en/brands/haagen-dazs/shops/all-shops/old-scottsdale
Certified by Häagen-Dazs • Feb 22, 2026
About
Certified by Häagen-Dazs • Feb 22, 2026
Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.
Location
Certified by Häagen-Dazs • Feb 22, 2026
Hours
Certified by Häagen-Dazs • Feb 22, 2026
Reviews
4.2
207 reviews
5 stars
131
4 stars
36
3 stars
16
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Avery and Kassi for their excellent service.
Ice Cream Quality
While some customers enjoyed the ice cream flavors, others criticized the quality, describing it as lacking richness compared to expectations for a premium brand.
Pricing Concerns
Numerous reviews mentioned that the prices were considered high for the portion sizes, with some feeling that the value did not match the cost.
Cleanliness Issues
Several customers noted cleanliness problems, particularly with outdoor seating and restrooms, which detracted from their overall experience.
Flavor Variety
Customers expressed a desire for more flavor options, as some felt the selection was limited and repetitive.
- CCCarrieFeb 19, 20265.0Ice cream is really tasty and the staff are lovely young ladies. I wish there was more flavor choices though after coming here enough the flavors get repetitive Overall really nice place in Old Town Scottsdale to go if you want higher quality ice cream (comes at a hefty price though😆)
- PJPhil JayFeb 15, 20261.0The quality is poor, it is sugar with flavor and not the rich product Haagen-Daz is known for The customer service also sucks
- SRSteven R.Feb 9, 20263.0Good ice cream Lovely server Music from Haight Ashbury And loud Consider the demographics of Scottsdale this time of year
- PWPeter waldnerJan 23, 20261.0This place sounds like a totally rip of
- QLQing LiJan 2, 20262.0Paid $10 for three scoops of ice cream. I observed the staff member preparing the order, and they used a technique where they only scraped the surface of the ice cream once per scoop. As a result, every scoop was completely hollow inside. I paid for full scoops, but received significantly less than the advertised portion size.
Brand Certified Facts from Häagen-Dazs
Häagen-Dazs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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