Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Scottsdale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
541 reviews
5 stars
280
4 stars
127
3 stars
58
2 stars
33
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, particularly the chicken and burrito options, though some noted issues with dryness and lack of flavor in certain dishes.
Customer Service
Service quality varied significantly; while many reviews highlighted friendly and helpful staff, others reported rude behavior and poor service experiences.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it as exceptionally clean, while others reported unsanitary conditions.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Value for Money
While some customers felt the prices were fair for the portion sizes, others considered the food to be overpriced given the quality.
- LHLarry HerreraNov 12, 20255.0Got food poisoning 2hrs after I ate here
- GSGeorgia SalazarNov 4, 20255.0One of the best locations of this restaurant. Love chicken tostadas... be back
- ABAmy BallorOct 21, 20255.0Got their new burrito bowl & it was delicious!! Was a little pricey but it was a lot of food. Lots of chicken and good amount of rice. It's great with the nacho chips and a little extra queso. Highly recommend trying it! 😁
- RSRubi S.Oct 14, 20255.0Tortilla soup was surprisingly good
- JDJack DavisSep 24, 20255.0Chicken tacos al carbon with chips,salsa and a softdrink. Also 2 churros for dessert. Our favorite lunch for two. Fresh,warm tortillas,cilantro, and chopped sweet onion. Delicious and about 10 bucks total. Highly recommended. Nice people make this my favorite Mexican lunch.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Scottsdale?
El Pollo Loco in Scottsdale is open Monday to Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Where is El Pollo Loco located in Scottsdale?
El Pollo Loco is located at 15540 N Hayden Rd, Scottsdale, AZ 85260, USA.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco offers authentic Mexican cuisine, specializing in fire-grilled chicken and handmade salsas and guacamole.
Can I order El Pollo Loco food online or through an app?
Yes, you can order food online through their website or via the El Pollo Loco app, available on the Apple App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco in Scottsdale have a drive-thru service?
Yes, this El Pollo Loco location offers a drive-thru for your convenience.
Who can I contact for inquiries at El Pollo Loco?
You can contact El Pollo Loco at +1 480-951-4159 or via email at MGR3855@EPLEMAIL.COM.
What nearby restaurants can I visit if I'm dining at El Pollo Loco?
Nearby restaurants include Oregano's (Italian and pizza), Los Olivos (Mexican), Zen Culinary (American), Wendy's (fast food), Fasta Pasta (Italian), and Wildflower (American).
Are there any nearby beauty or spa services near El Pollo Loco?
Yes, nearby beauty and spa services include New Serenity Spa, Bella Glam Studio AZ, T-Kay Nails & Spa, Paulene's Nails Salon, Paradise Nails, and Sunlit Roots.
What nearby shops can I explore when visiting El Pollo Loco?
Nearby shops include Prestige Cleaners Inc for dry cleaning, Old World Games for video games and toys, Hi-Health for vitamins and supplements, and Havana Leaf Smoke Vape & Cigar for tobacco and vaping products.