Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Scottsdale,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
494 reviews
5 stars
284
4 stars
94
3 stars
46
2 stars
27
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Inconsistencies in food quality were noted, with several customers reporting dry or overcooked chicken and stale chips.
Service Experience
While many customers praised the friendly and helpful staff, there were complaints about poor service, particularly at the drive-thru.
Cleanliness
The restaurant was generally reported as clean, but there were significant complaints about the condition of the bathrooms.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, noting smaller portion sizes and high costs for sides.
- RHRon HockJan 3, 20264.0First experience at this El Pollo loco needless to say this will be the last chicken was dry and didn't really have any flavor disappointed to say the least
- MDMj DillenburgJan 3, 20265.0Drive thru. Food bowl was delish!
- APAndrew PayneNov 23, 20255.0my favorite lunch spot
- DTDan TwingNov 22, 20255.0Great chicken with a flare!
- CACesar -Zez- AparicioNov 20, 20254.0I love the food, the atmosphere but most of all the service
Frequently Asked Questions About El Pollo Loco
What are the general opening hours of El Pollo Loco in Scottsdale, AZ?
El Pollo Loco is open Monday to Friday from 9:30 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM.
Does El Pollo Loco in Scottsdale have drive-through service, and what are its hours?
Yes, the drive-through is available Monday to Friday from 9:30 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Scottsdale?
El Pollo Loco is located at 15255 N 64th Street, Scottsdale, AZ 85254, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is Wi-Fi available at El Pollo Loco in Scottsdale?
Yes, free Wi-Fi is available for customers at this location.
Can I order El Pollo Loco food online or through an app?
Yes, you can order through the El Pollo Loco app available in the App Store or via their online menu at https://order.elpolloloco.com/menu/.
What makes El Pollo Loco's food unique?
El Pollo Loco uses whole chickens marinated in a special blend of herbs, spices, fruit juices, and garlic, fire-grilled on open-flame grills, and hand-cut into Mexican entrees with freshly handmade guacamole, salsas, and dressings.
Are there any notable medical facilities near El Pollo Loco in Scottsdale?
Yes, Banner Health, an emergency and health care provider, is located nearby, which can be convenient for visitors needing medical services.
Which other dining options are close to El Pollo Loco where I can try different cuisines?
Nearby dining options include Baskin-Robbins for ice cream and desserts, Papa Murphy's Take 'N' Bake Pizza for pizza lovers, Jason's Deli for sandwiches, Tutti Santi Italian Restaurant for Italian cuisine, and Subway for sandwiches and fast food.
What nearby services could be useful for business or personal needs when visiting El Pollo Loco?
Nearby services include The UPS Store 4020 for packing and printing needs, Sonoran Escapes Homes & Lifestyles for real estate, Shred Nations for shredding services, and Walgreens for pharmacy and convenience items.