Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with service quality are mixed; while some staff members are praised for their friendliness and attentiveness, others are criticized for being unprofessional or slow.
Food Quality
Food quality is inconsistent; while many customers enjoy the bagels and sandwiches, there are complaints about undercooked items, lack of flavor, and expired products.
Cleanliness
Several reviews mention cleanliness issues, including dirty tables and floors, which detracts from the overall dining experience.
Online Ordering
Online ordering has received mixed feedback, with some customers experiencing issues with their orders being incorrect or items missing.
Staff Recognition
Certain employees, particularly Justin and Zach, are frequently highlighted for their exceptional service, contributing positively to customer experiences.
BH
Belinda Hastu
3 days ago
1.0
Had a terrible experience yesterday just stopping in for a quick bite with my family. The young lady helping us was extremely rude. My mom wanted a medium roast coffee, which was empty. The employee just said, "yeah we close in an hour so we are not making more". We paid for it, and she just didn't want to make a fresh batch. My chai tea latte tasted so off, and she said "yeah that's what it tastes like, it's not good". Her attitude was horrible. The avocado toast was pathetic. This place needs a major overhaul, or just shut down and save us money.
PP
Pam Poggioli
5 days ago
5.0
This is the best Einstein location for food and customer service ever. The customer service from Cheyenne, Alexis and Nicole was outstanding!! Best bagels!!! Thank you everyone for all you do!!
FM
Fine Mambo
6 days ago
5.0
Ordered a Texas brisket bagel with extra brisket online. On picking up, the staff told me they only had enough brisket for a regular bagel and they offered me a voucher for a free sandwich. Excellent customer service from Justin!
ET
Elmo Tavo
Nov 4, 2025
1.0
It was small portions 1/2 of my beagle only had meat, not going back.
RD
Rosa Diaz
Oct 2, 2025
2.0
I order from this location maybe once a month. I did an online order because I had points for a free breakfast sandwich I added everything to the cart but before I could check out I had to put my phone down for a couple minutes and when I went back in to pay my cart was empty and the reward was marked as claimed although I did not really claim it and it took all my points so I could not use it on my order. I still ordered because I really wanted to try their new pretzel bagel with the cheese. My boyfriend picked up the order and when we opened the pretzel box there was no cheese, which is the main thing I wanted. My breakfast sandwich tasted like the egg wasn't cooked all the way and it was an overall disappointment.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Scottsdale, AZ?
Einstein Bros. Bagels in Scottsdale is open Monday to Friday from 5:00 AM to 2:00 PM, and on weekends from 6:00 AM to 2:00 PM. On Christmas Eve, it operates from 7:00 AM to 1:00 PM and is closed on Christmas Day.
Does Einstein Bros. Bagels in Scottsdale offer pickup and delivery services?
This location offers in-store pickup service for your orders.
What types of payment options does Einstein Bros. Bagels accept?
Einstein Bros. Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Einstein Bros. Bagels’ menu online?
Yes, you can order online through their website at https://locations.einsteinbros.com/us/az/scottsdale/15768-n-frank-lloyd-wright-blvd.
What are some of the popular menu items at Einstein Bros. Bagels?
Popular items include fresh-baked bagels, cage-free egg sandwiches, signature lunch sandwiches, cold brew coffee, and baker’s dozen bagel boxes.
Does Einstein Bros. Bagels provide catering services and dining facilities?
Yes, they offer catering services, free WiFi, and dine-in options.
Are there any nearby coffee shops around Einstein Bros. Bagels in Scottsdale?
Yes, nearby coffee shops include Better Buzz Coffee Scottsdale and Starbucks, conveniently located for additional beverage options before or after your visit.
What other dining options are near Einstein Bros. Bagels in Scottsdale?
Nearby dining options include Cafe Rio for Mexican cuisine, Pick Up Stix for Asian food, Boston Market serving American dishes, Thai Express, Taco Bell for fast Mexican food, and Wingstop specializing in chicken wings.
Are there any retail stores close to Einstein Bros. Bagels?
Yes, nearby retail stores include Ross Dress for Less for clothing, RadioShack and Verizon for electronics, and Albertsons for groceries.
What apps can I use to access coupons and gift cards for Einstein Bros. Bagels?
You can use the EinsteinBrosBagels app available on Apple App Store and Google Play to access coupons and purchase gift cards.