Dutch Bros Coffee

4.7
699 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
15600 N Hayden Rd, Scottsdale, AZ
85260, United States

Hours

Reviews

4.7
699 reviews
5 stars
578
4 stars
61
3 stars
24
2 stars
12
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, cheerful, and attentive, creating a welcoming atmosphere for customers.

Coffee Quality

Most customers enjoy the coffee and drinks, with many praising specific beverages and the overall taste.

Timeliness Issues

Some reviews mention long wait times in the drive-thru, particularly during busy hours, affecting the overall experience.

Drive-Thru Experience

While the drive-thru concept is appreciated, some customers find it inefficient, leading to delays in receiving orders.

Location Accessibility

Several customers noted challenges with the location's accessibility and parking, which can complicate the visit.
  • PL
    Peyton Loff
    3 days ago
    1.0
    I have been a frequent customer of this Dutch stand since 2022 and have historically had great experiences, even making friends with some of the baristas. However, my visit tonight (the first in months since I work in coffee now myself), was extremely disappointing. The drive-thru barista was beyond rude and went out of her way to be that way throughout the entire interaction. I kept my order quick and polite even though it was nowhere near closing time. It was a hot peppermint white mocha breve. Her response was short and borderline irritated: "A breve? With white mocha?" The entire interaction was very weird from the second we pulled up, her entire attitude gave off the vibe like ‘how dare customers come to the establishment that I’m getting paid to be at right now?’ Interestingly, her tone only changed when she prompted me for a tip. While I understand having bad days and knowing how difficult customers can be in this industry, taking your frustration out them is unacceptable no matter the situation. I was understanding and stayed polite until I finally tasted my drink, then I was just pissed. By the time I realized it was all wrong I was already home. The quality and flavor of this drink itself was just as bad as the service. For an $8+ coffee (with the tip I gave that I’m now regretting), the drink was completely bland and flavorless, I ended up throwing the entire thing away it was inedible. I ordered a breve (steamed cream), which should be rich. This drink tasted like it was made with nonfat, it was watered down and lacking richness. I was craving something sweet which is why ordered a peppermint white mocha, however this had zero flavor. The espresso tasted poor like it had oxidized. My guess is the espresso had already been pulled from a previous order and was just sitting there, and since she was too bothered by my existence to pull another one, it was dead before it even went into my drink. It was overall a disgusting, flavorless cup of coffee. This experience was enough to ensure I will not be spending another dime at this stand, which makes me sad because I really like the rebels. Oh well, clearly you guys don’t need the business lol!
  • EP
    Eddie Perez
    Oct 6, 2025
    5.0
    Greatest coffee ever! But the service and friendliness of the staff is better than the brew. I am on vacation here, and will be getting a different flavor brew every day while I’m here for the week! Thank you for great service and coffee
  • AJ
    Adrian Jordan
    Sep 24, 2025
    5.0
    The entire staff, unless they bring someone new, knows the order when I pull up. Now part is, I'm always there, but out of however many orders daily, they remember mine, makes it worth the trip. Great job everyone !
  • AG
    Alejandra Gomez
    Sep 13, 2025
    5.0
    I stopped by to get a drink for myself and a smoothie for my son. Collin was a great employee, he offered choices and was super friendly. Also at the window the girls were super friendly. I can't wait to go back to this location for a great service.
  • EA
    Ethan Allen
    Jul 30, 2025
    5.0
    Good location! The best part is that it’s a lot slower than other Dutch bros. So most of the time you can get through pretty quickly. The staff is nice just like most Dutch bros

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!