Dunkin'

3.3
455 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7919 E Thomas Rd, Scottsdale, AZ
85251, United States

Hours

Reviews

3.3
455 reviews
5 stars
186
4 stars
73
3 stars
42
2 stars
21
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor communication from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale donuts, burnt items, and overall unpleasant taste.

Inventory Problems

Customers frequently noted that the location was often out of popular items like donuts and bagels, leading to disappointment.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • PA
    Peter Anderson
    Jan 3, 2026
    1.0
    Absolutely the worst dunkin donuts in the phoenix metro area. Its like you have to fail a literacy test to get hired. Food is always wrong, cooked wrong, barely heated, wrong amounts. Strongly recommend for management to close down, fire everyone, and start from scratch
  • MM
    Mawia Mekki
    Jan 2, 2026
    5.0
    Nice
  • JC
    Jesse Chesney
    Dec 29, 2025
    5.0
    Was open on Xmas day and served tasty muffins and drinks! Will go back again next time we stay there.
  • SF
    Shawn F
    Dec 18, 2025
    1.0
    Everything tastes spoiled and nasty 🤢 spent $19 on breakfast for me and my lil and ended up throwing it out. This is absolutely disgusting
  • SJ
    Sandy Bower Johnson
    Nov 15, 2025
    1.0
    The employees have pretty large communication deficits, definitely go inside so you can see what they are giving you, maybe point to things.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Scottsdale, AZ?

Dunkin' in Scottsdale, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch options at the Scottsdale location.