Dunkin'

3.4
452 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7919 E Thomas Rd, Scottsdale, AZ
85251, United States

Hours

Reviews

3.4
452 reviews
5 stars
185
4 stars
73
3 stars
42
2 stars
21
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned unsatisfactory food quality, including stale donuts, burnt items, and unpleasant tastes.

Inventory Issues

Numerous customers expressed frustration over the location being frequently out of popular items like donuts and bagels.

Staff Performance

While some reviews praised individual staff members, overall staffing issues and management problems were highlighted as significant concerns.

Cleanliness and Maintenance

Several customers noted cleanliness issues and equipment malfunctions, impacting their overall experience.
  • SJ
    Sandy Bower Johnson
    Nov 15, 2025
    1.0
    The employees have pretty large communication deficits, definitely go inside so you can see what they are giving you, maybe point to things.
  • SS
    sally lavallee (sadguuurl)
    Nov 13, 2025
    5.0
    awesome morning staff, great coffee! ✨
  • MN
    Matthew Needham
    Sep 2, 2025
    1.0
    Food tasted like burnt plastic here, I eat at one by my house in Sahuarita and is always perfect, and great service, I came here and had a horrible experience compared to my local.
  • DG
    Daniel Galvan
    Aug 26, 2025
    1.0
    How are you out of donuts and bagels constantly. Not fully sure you are aware of what your offerings are supposed to be.
  • MT
    Magarita Toscano
    Aug 22, 2025
    1.0
    I got a cookie dough blended drink and it was straight nasty.. I won't be back. Worst coffee and service I've had.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Scottsdale, AZ?

Dunkin' in Scottsdale, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch options at the Scottsdale location.