Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
271 reviews
5 stars
108
4 stars
26
3 stars
18
2 stars
13
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some praised friendly staff, many reported rude and unprofessional behavior from employees.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to frustration and disappointment.
Product Availability
Many reviews highlighted frequent shortages of donuts and other menu items, with customers expressing dissatisfaction over the lack of variety.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a negative vibe from staff.
Management Issues
Several reviews pointed to poor management practices, including understaffing and inadequate training, contributing to the overall negative experiences.
- GZGigi ZaneDec 18, 20255.0I absolutely love this location! The staff are always so kind and helpful. The manager, Jamie, is an absolute gem—I continue to come here because of how amazing she is. The customer service is outstanding, and you can truly feel how much they care about their customers and the community.
- FAFernando AcostaNov 23, 20251.0This location NEVER has the variety of donuts it advertises. Isn't the chocolate glazed or regular glazed donuts the basic type??? If anyone is looking for good quality donuts with adequate variety that can actually fulfill their orders, visit Bosa Donuts or Krispy Creme.
- JRJon RichmondNov 15, 20251.0Well now it makes sense why I go to Starbucks. Probably the worst experience I’ve ever had a drive thru and for literally no reason at all. Sunny and 75 on a nice November morning. Drove up to window to be greeted with: “what do you want?” (It’s not busy at all by the way) “Good morning, can I get a medium coffee please?” “Hot?” “Yes” “Next window.” Pull up, scans phone for payment, no words. I smile, no idea what someone is going through/keep it light hearted, and then they ask me if I want to donate to some charity, I simply say no thank you. She hands coffee and shuts the window. Not another word. Slammed the window and turns her back. Absolutely horrendous service. Terrible representative of Dunkin brand (or any brand for that matter). I couldn’t really care less in hindsight, but felt compelled to review what trash attitudes these workers have at this location. Go to another coffee shop, many MUCH better options nearby!
- KFKenny FarmerNov 5, 20255.0This is an amazing spot. Great vibes. Friendly staff. Awesome music. Tasty treats. Fantastic coffee. Clean. Highly recommend this location.
- PDPaige DavisOct 24, 20255.0This Dunkin location has the best customer service in all of Arizona! The morning ladies are so wonderful and always have a smile on their faces! The food and drinks are always perfect, they never mess up an order!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Scottsdale, AZ?
Dunkin' in Scottsdale, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What special holiday drinks are available at Dunkin' Scottsdale?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru and free Wi-Fi?
Yes, this location has a drive-thru service and offers free Wi-Fi to customers.
Which nearby places can I visit for dining options around Dunkin' Scottsdale?
Nearby dining options include NakedQ BBQ, Canton Dragon Asian Grill & Bar, Taco Bell, Einstein Bros. Bagels, Cinnabon at Schlotzsky's, and Cousins Subs of Scottsdale - 90th & Shea, offering a range of barbecue, Asian, Mexican, American, and sandwich choices.
Are there any nearby beauty and spa services around Dunkin' for a post-coffee visit?
Yes, near Dunkin' you can visit Classy Nails Salon Scottsdale AZ, Angelo's Hair Studio, D'Ambrosio's Salon, and hairbykalet for various nail, hair, and beauty treatments.
Is there convenient public transportation near Dunkin' Scottsdale?
Yes, the Mustang Transit Center is nearby, making it easier for customers to access Dunkin' via public transit.
What are some nearby retail stores where I can shop after visiting Dunkin'?
Nearby retail stores include Big Lots, Marshalls, DSW Designer Shoe Warehouse, Mattress Firm, and Leslie's Pool Supplies, offering a variety of clothing, shoes, home goods, and more.