Dunkin'

3.0
271 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10240 N 90th St, Scottsdale, AZ
85258, United States

Hours

Reviews

3.0
271 reviews
5 stars
107
4 stars
26
3 stars
18
2 stars
13
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise friendly staff, many report rude and unprofessional behavior from employees.

Order Accuracy

Numerous complaints about incorrect orders and poor handling of mobile orders, leading to customer frustration.

Cleanliness and Sanitation

Concerns raised about unsanitary conditions and lack of cleanliness, particularly in food handling.

Product Availability

Frequent reports of being out of key items, especially donuts, which is problematic for a donut shop.

Management Issues

Many reviews highlight poor management practices, including understaffing and lack of training for employees.
  • FA
    Fernando Acosta
    1 day ago
    1.0
    This location NEVER has the variety of donuts it advertises. Isn't the chocolate glazed or regular glazed donuts the basic type??? If anyone is looking for good quality donuts with adequate variety that can actually fulfill their orders, visit Bosa Donuts or Krispy Creme.
  • JR
    Jon Richmond
    Nov 15, 2025
    1.0
    Well now it makes sense why I go to Starbucks. Probably the worst experience I’ve ever had a drive thru and for literally no reason at all. Sunny and 75 on a nice November morning. Drove up to window to be greeted with: “what do you want?” (It’s not busy at all by the way) “Good morning, can I get a medium coffee please?” “Hot?” “Yes” “Next window.” Pull up, scans phone for payment, no words. I smile, no idea what someone is going through/keep it light hearted, and then they ask me if I want to donate to some charity, I simply say no thank you. She hands coffee and shuts the window. Not another word. Slammed the window and turns her back. Absolutely horrendous service. Terrible representative of Dunkin brand (or any brand for that matter). I couldn’t really care less in hindsight, but felt compelled to review what trash attitudes these workers have at this location. Go to another coffee shop, many MUCH better options nearby!
  • KF
    Kenny Farmer
    Nov 5, 2025
    5.0
    This is an amazing spot. Great vibes. Friendly staff. Awesome music. Tasty treats. Fantastic coffee. Clean. Highly recommend this location.
  • PD
    Paige Davis
    Oct 24, 2025
    5.0
    This Dunkin location has the best customer service in all of Arizona! The morning ladies are so wonderful and always have a smile on their faces! The food and drinks are always perfect, they never mess up an order!
  • AM
    Ashlee McPherson
    Oct 24, 2025
    5.0
    Best Dunkin in Scottsdale! The morning ladies are so friendly and sweet and their customer service is awesome!! Give these girls a raise!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Scottsdale, AZ?

Dunkin' in Scottsdale, AZ is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.