Dunkin'

3.5
204 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11218 N Frank Lloyd Wright Bvd, Scottsdale, AZ
85259, United States

Hours

Reviews

3.5
204 reviews
5 stars
91
4 stars
28
3 stars
21
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and issues with mobile order fulfillment.

Customer Service

Feedback on customer service was mixed; while some praised individual staff members for their friendliness, others reported rude behavior and lack of attention from employees.

Product Availability

Several reviews noted that the location frequently runs out of popular items, particularly donuts, leading to customer dissatisfaction.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including wrong items being given and missing items.

Cleanliness

The cleanliness of the store was mentioned positively by some, but there were also complaints about dirty tables and unsanitary conditions.
  • LP
    Laura Parisi
    Dec 22, 2025
    5.0
    Very nice people work here! Busy, but can usually get a seat.
  • OH
    OmSo Hum
    Sep 26, 2025
    1.0
    This place is so slow. The workers are very very very very very very slow. Wake up and get people to work
  • EF
    Elizabeth Fallacara
    Sep 11, 2025
    5.0
    Great iced coffee
  • PW
    Patrick Wambach
    Aug 22, 2025
    2.0
    This location takes forever. We specifically tried to order ahead of time using the app knowing this location is slow only to get an order placed for 3 donuts which should take about 2 minutes (more like 15 seconds) to carefully put them in a bag. The order took 12 minutes. Probably won’t be coming back anytime soon. Dunkin needs to have a donut only line. They probably need to hire more people as well as this shows a pure lack of employee management. We had to ask to make our online order that was set as asap. Not good Dunkin. The donuts tasted good but now the kids are late for school. Update 9/19 Ordered 3 donuts on way to this location. The app warned me that if I ordered it would be ready too early and that I should wait. I ordered anyway and set a stopwatch on my phone. When we arrived it had been 12 minutes. My kids went it store and it wasn’t ready. This time they were not even busy when we arrived. Why order ahead of time if we have to wait.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Scottsdale, AZ?

Dunkin' in Scottsdale is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.