Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported slow service, with long wait times for orders and issues with mobile order fulfillment.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members for their friendliness, others reported rude behavior and lack of attention from employees.
Product Availability
Several reviews noted that the location frequently runs out of popular items, particularly donuts, leading to customer dissatisfaction.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including wrong items being given and missing items.
Cleanliness
The cleanliness of the store was mentioned positively by some, but there were also complaints about dirty tables and unsanitary conditions.
LP
Laura Parisi
Dec 22, 2025
5.0
Very nice people work here! Busy, but can usually get a seat.
OH
OmSo Hum
Sep 26, 2025
1.0
This place is so slow. The workers are very very very very very very slow. Wake up and get people to work
EF
Elizabeth Fallacara
Sep 11, 2025
5.0
Great iced coffee
PW
Patrick Wambach
Aug 22, 2025
2.0
This location takes forever. We specifically tried to order ahead of time using the app knowing this location is slow only to get an order placed for 3 donuts which should take about 2 minutes (more like 15 seconds) to carefully put them in a bag. The order took 12 minutes. Probably won’t be coming back anytime soon.
Dunkin needs to have a donut only line. They probably need to hire more people as well as this shows a pure lack of employee management. We had to ask to make our online order that was set as asap. Not good Dunkin. The donuts tasted good but now the kids are late for school.
Update 9/19
Ordered 3 donuts on way to this location. The app warned me that if I ordered it would be ready too early and that I should wait. I ordered anyway and set a stopwatch on my phone. When we arrived it had been 12 minutes. My kids went it store and it wasn’t ready. This time they were not even busy when we arrived. Why order ahead of time if we have to wait.