Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scottsdale, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
533 reviews
5 stars
208
4 stars
86
3 stars
48
2 stars
35
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for orders, often exceeding 20 minutes, even during slow periods.
Staff Attitude
Many reviews highlighted rude and indifferent behavior from staff, contributing to a negative customer experience.
Order Accuracy
Frequent complaints about incorrect orders and poorly made drinks, with customers expressing frustration over repeated mistakes.
Cleanliness
The location was often described as unclean and disorganized, with dirty tables and messy counters noted by multiple customers.
Management Issues
Reviews indicated a lack of effective management, with concerns about understaffing and poor training leading to ongoing service problems.
- JSJonathan SNov 17, 20255.0I was having an extremely challenging day communicating my feelings, and the man behind taking my order charged me a bit of happiness for the trouble I had felt all day. He was a real listener and human at a time most people would be on to the next second in life. Caring staff.
- EMEdwin MartinezNov 16, 20251.0This place sucks came at 6:30pm, customer service sucked, they had no donuts or any food available l, all they said they had was hashbrowns because they had closed down the machines, so it was pointless to come
- DYDaniel YoungNov 8, 20251.0Quite possibly the slowest fast place I’ve ever been to. Alone in line took them 15 minutes to make a bagel. If you value your time go somewhere else.
- FRFernanda Aguilar RoblesNov 5, 20251.0Bad drive thru experience with subpar service from the associate. The donut options were extremely limited, basically blueberry and glazed. Upon receipt of the donuts they did not seem fresh or soft, somewhat chewy. Not satisfied with the food nor service.
- JMJacob MoyerOct 23, 20251.0Super unclean every time I come to this location! Clean behind the counter, your donut display is always a mess and never has donuts in the morning. Why? Staff always in the back never coming up to help walk in orders. Then they take my order and walk to the back and take 5 min to make a drink? Crazy! Sorry if I misspelled but I think there names are Nicole and Betty, thank you for being so pleasant and efficient! Some woman named Alison I think took my order and was so rude, no eye contact and took 10 min to bring my order back up. Crazy location, new people here every week. Lol I read some of the other reviews and could not agree more.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Scottsdale, AZ?
Dunkin' in Scottsdale is open Monday to Friday from 4:30 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What seasonal menu items are available at Dunkin' in Scottsdale?
For the holiday season, Dunkin' offers new items like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app, available on Apple and Android devices.
What types of meals are served at this Dunkin' location?
The Scottsdale Dunkin' serves breakfast, brunch, and lunch.
Does Dunkin' offer any vegetarian options?
Yes, Dunkin' serves vegetarian options among their menu items.
Is there a drive-thru available at this Dunkin' Scottsdale location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What are some nearby places customers might visit before or after Dunkin'?
Nearby places include Mattress Firm for retail shopping, Luke's Of Chicago for American cuisine, and StatClinix Urgent Care Scottsdale for medical services, offering customers various options around their Dunkin' visit.
Are there other coffee shops near the Dunkin' in Scottsdale?
Yes, there are nearby coffee shops such as Starbucks, which customers can visit if they are exploring coffee options in the area.
Which restaurants are close to Dunkin' in Scottsdale that offer diverse dining options?
Customers near Dunkin' can also find Senor Taco for Tex-Mex cuisine, Rudy's Country Store and Bar-B-Q for barbecue, and Capriotti's Sandwich Shop for quick sandwiches.