the lady that works there is very rude and impatient. she was rushing me to order and when a customer came she rushed me again. mind you I barely took 2 minutes. so unprofessional and rude.
DB
daugles boss
Sep 23, 2025
5.0
I came here expecting what the reviews said, that it’d be bad and not good, but this is the best dairy queen location I’ve ever been too! Just know some of the kids there can be a little rude but there’s this one worker who I think will give you the best experience every-time, all I know is he had black hair and amazing service.
MM
Maria
Sep 22, 2025
5.0
My sister and niece brought me for my birthday.
Nice, clean friendly store.
JJ
Julie
Sep 20, 2025
1.0
My family went to this Dairy Queen after a long, rough week hoping for a simple late-night treat. What we got was a complete mess and a waste of money.
I ordered through the app and picked up four Blizzards. When I got home, one was completely wrong. I tried to call the store, but the phone line was disconnected. I drove all the way back with the entire order to show them the mistake. I arrived at 10:55 PM, five minutes before closing. The staff told me they were out of the Superman Blizzard I ordered and had just thrown in a random chocolate one without telling me. No explanation, no heads up, nothing.
This was not just a flavor issue. My daughter, who has special needs, cannot tolerate chocolate ice cream. Their careless substitution left her with nothing while the other three Blizzards sat melting in my car. On top of that, every Blizzard we received was sad with barely any toppings mixed in. The woman I assume was the manager was rude and dismissive, telling me it was too bad since they were closing. She refused to fix anything, and I was stuck with melted, wrong orders and money completely wasted on a ruined family night.
If a store runs out of something, the least they can do is communicate and offer a substitute before handing over the order. Instead, this location decided to deceive me and then act like it was my problem. Between the wrong order, the lack of toppings, the rude service, and the wasted money, this was hands down one of the worst customer service experiences I have ever had. Absolutely unacceptable.
GB
Go Birds!
Aug 4, 2025
2.0
I like Dairy Queen but we stopped going here: they either get the order wrong or the blizzard you order barely has any toppings in it. Go to Cold Stone instead- much better flavors and service!
Frequently Asked Questions About Dairy Queen (Treat)
What are the main products offered at Dairy Queen (Treat) in Scottsdale?
Dairy Queen (Treat) in Scottsdale specializes in soft-serve ice cream, signature shakes, Blizzard® treats, frozen novelties, and DQCakes.com cakes.
What are the operating hours for Dairy Queen (Treat) throughout the week?
Dairy Queen (Treat) is open daily from 10:45 AM to 10:45 PM on Sunday through Thursday, and until 11:00 PM on Friday and Saturday.
Does the Dairy Queen (Treat) location in Scottsdale offer outdoor seating and family-friendly services?
Yes, this Dairy Queen location offers outdoor seating and is family-friendly, making it a good spot for kids.
Is mobile ordering and rewards available at this Dairy Queen?
Yes, mobile ordering and rewards are available at Dairy Queen (Treat) in Scottsdale.
Where is Dairy Queen (Treat) located in Scottsdale?
The Dairy Queen (Treat) is located at 11219 E Via Linda, Scottsdale, AZ 85259-4069, USA.
Does Dairy Queen (Treat) provide free WiFi to customers?
Yes, Dairy Queen (Treat) offers free WiFi to its customers.
Are birthday cakes available at Dairy Queen (Treat) Scottsdale?
Yes, Dairy Queen (Treat) offers ice cream cakes suitable for birthdays and special occasions.
How can customers access exclusive deals for Dairy Queen (Treat) Scottsdale?
Customers can download the Dairy Queen app to access exclusive deals for the Scottsdale location.
What nearby places can customers visit before or after enjoying treats at Dairy Queen (Treat)?
Customers can visit nearby places such as Dollar Tree for party supplies, Tesoro Ristorante Italiano for dining, or Eōs Fitness gym for a workout before or after stopping by Dairy Queen (Treat).
Are there services like hair salons or spas close to Dairy Queen (Treat) in Scottsdale?
Yes, nearby services include Fantastic Sams hair salon and Sophia Spa for massages and therapy, which customers might visit along with Dairy Queen (Treat).
Can parents drop off kids at nearby preschools while visiting Dairy Queen (Treat)?
Yes, nearby child care options include Sunrise Preschools and Miró International Preschool, which might be convenient for visiting families.