Many customers praised the staff for being friendly, helpful, and providing great service, although there were some complaints about specific employees being rude or unprofessional.
Cleanliness
While several reviews noted the establishment was clean, others pointed out issues with the bathrooms and overall cleanliness, suggesting a need for improvement.
Atmosphere
The nostalgic, old-school vibe of the Dairy Queen was appreciated by many, creating a cozy and welcoming environment for families.
Food Quality
Most customers enjoyed the ice cream and treats, with some mentioning the food as typical for Dairy Queen, though there were occasional complaints about food temperature and order accuracy.
Management Issues
There were multiple mentions of poor management practices, including staff behavior and customer service issues, indicating a need for better oversight and training.
MS
Michael Singer
2 days ago
5.0
Good
VG
Victor Galindo
Nov 5, 2025
3.0
It's a DQ , not getting a five star
RJ
Richard Jones
Oct 22, 2025
5.0
Nice people serving you, a friendly environment, a clean establishment, and easy to get to. What board do you need. I picked up a shake for my wife who's in the hospital. When you're not feeling well this is a special pick me up. And it was prepared with the care she deserves.
CM
cary m
Oct 3, 2025
5.0
Best Dairy Queen in town. Family owned by people who actually care.
MH
Mel H
Sep 26, 2025
5.0
The place is privately owned, with dated technology, so they can't scan the app for points or rewards. The night staff was amazing, helpful, and friendly though. Some costumers took our order but the staff replaced it lol. Atmosphere gets five stars cause they were playing classic rock.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes among other fast-food options.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it welcomes families and children, offers booster seats and high chairs, has wheelchair accessibility, restrooms, and both indoor and outdoor seating.
Where is Dairy Queen Grill & Chill located?
It is located at 10263 N Scottsdale Rd, Scottsdale, AZ 85253-1424, USA.
How can I get exclusive deals and offers from Dairy Queen Grill & Chill?
You can download the Dairy Queen app using the link https://www.dairyqueen.com/app to access exclusive deals.
Does Dairy Queen Grill & Chill have a social media presence where I can find updates?
Yes, Dairy Queen is on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter with the handle @DairyQueen.
What other dining options are nearby Dairy Queen Grill & Chill?
Nearby dining places include Subway, Scottsdale Subway | Sub Sandwich Catering, Razz's Restaurant & Bar, Cat's Pajamas Bistro, and Pizza Hut, offering a variety of fast food, Mediterranean, French, and pizza options.
Are there any nearby places to shop for jewelry near Dairy Queen Grill & Chill?
Yes, you can visit ED Marshall Jewelers Scottsdale, E.D. Marshall Jewelers, Blue Diamond Fine European Designs, Scottsdale Coin, and House of Diamonds close by for jewelry and related shopping.
If I need a car rental near Dairy Queen Grill & Chill, where can I go?
Enterprise Rent-A-Car and SIXT rent a car Scottsdale are nearby car rental agencies where you can rent vehicles.
Are there beauty and spa services close to Dairy Queen Grill & Chill?
Yes, nearby beauty and spa services include Le Bella Salon & Med Spa, The Aesthetic Couture Permanent Makeup, Hairtini by Erica Scott, Rodney Gentry Salon, and Skin Envy Medical Spa.