Dairy Queen Grill & Chill

4.2
391 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
10263 N Scottsdale Rd, Scottsdale, AZ
85253-1424, United States

Hours

Reviews

4.2
391 reviews
5 stars
241
4 stars
69
3 stars
31
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, helpful, and providing great service, although there were some complaints about specific employees being rude or unprofessional.

Cleanliness

While several reviews noted the establishment was clean, others pointed out issues with the bathrooms and overall cleanliness, suggesting a need for improvement.

Atmosphere

The nostalgic, old-school vibe of the Dairy Queen was appreciated by many, creating a cozy and welcoming environment for families.

Food Quality

Most customers enjoyed the ice cream and treats, with some mentioning the food as typical for Dairy Queen, though there were occasional complaints about food temperature and order accuracy.

Management Issues

There were multiple mentions of poor management practices, including staff behavior and customer service issues, indicating a need for better oversight and training.
  • MS
    Michael Singer
    2 days ago
    5.0
    Good
  • VG
    Victor Galindo
    Nov 5, 2025
    3.0
    It's a DQ , not getting a five star
  • RJ
    Richard Jones
    Oct 22, 2025
    5.0
    Nice people serving you, a friendly environment, a clean establishment, and easy to get to. What board do you need. I picked up a shake for my wife who's in the hospital. When you're not feeling well this is a special pick me up. And it was prepared with the care she deserves.
  • CM
    cary m
    Oct 3, 2025
    5.0
    Best Dairy Queen in town. Family owned by people who actually care.
  • MH
    Mel H
    Sep 26, 2025
    5.0
    The place is privately owned, with dated technology, so they can't scan the app for points or rewards. The night staff was amazing, helpful, and friendly though. Some costumers took our order but the staff replaced it lol. Atmosphere gets five stars cause they were playing classic rock.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes among other fast-food options.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.