Chipotle Mexican Grill

3.8
512 reviews
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About

Mexican Restaurant
Chipotle Scottsdale Pavilions is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9010 E Talking Stick Way, Scottsdale, AZ
85250, United States

Hours

Reviews

3.8
512 reviews
5 stars
262
4 stars
94
3 stars
40
2 stars
35
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and disinterest.

Food Quality

Food quality is inconsistent, with reports of undercooked rice, burnt meat, and low portion sizes.

Cleanliness

The restaurant often appears dirty, with complaints about unclean tables and food stations.

Availability Issues

Customers frequently report that popular items are out of stock, especially during late hours.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, leading to customer frustration.
  • OS
    Orris six
    6 days ago
    5.0
    Staff is friendly and food is always fresh
  • NA
    Nicole Albritton-Burnett
    Nov 10, 2025
    5.0
    This location is great. Never have any issues. It’s usually clean and we love the outdoor eating area.
  • AG
    Alan Grijalva
    Oct 13, 2025
    5.0
    Love coming to this Chipotle. Everyone is always in a great mood. They are very welcoming and overall great service.
  • SR
    Silverio Ramirez
    Oct 10, 2025
    5.0
    Haven't had Chipotle in a while. Wow I have been missing out. The steak is so juicy and tender
  • JF
    Jordan Formia
    Oct 3, 2025
    1.0
    Normally this chipotle is great. The meat is always good and the portions are actually reasonable. I’d give 5 stars most of my visits. I’m giving this 1 star and i wish i could give it zero because i didn’t even get my food. I went in today an hour before closing… they were already cleaning all the floors behind the glass and had the tables with the ingredients pushed back wot someone scrubbing the floors with a full line of customers. When we got to order the guy said that he was out of all the steak, corn, white rice, and few other things. To stop cooking an hour before close with a whole line of people is not right especially for a busy location. I have worked in food service before and i understand getting ahead on closing tasks but not having product was unacceptable…

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Scottsdale Pavilions offer?

Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 10:00 PM.