Business Details
About
Mexican Restaurant
Chipotle Downtown Scottsdale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
631 reviews
5 stars
274
4 stars
115
3 stars
49
2 stars
36
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
Many customers reported issues with food quality, including small portions, overcooked items, and missing ingredients.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty tables and unsanitary conditions.
Management Issues
Customers noted poor management practices, including running out of key ingredients and staff being unprofessional.
Inconsistent Experience
The location received mixed reviews, with some praising the food and service while others reported terrible experiences.
- SVShelby VanDenburgh6 days ago1.0This chipotle is the closest one to my house. I will drive out of my way to go to a different location. They never have adequate ingredients, often out of things like white rice, chicken, and sour cream. You ask for extra sour cream and they look at you like you are from another planet. Avoid if you can, terrible experience everytime here
- JGJared GorthyDec 28, 20251.0Asked for extra rice, got barely half a scoop. The small amount of chicken I got was burnt. On top of this, the guy who took my order was rude. I will never be back to this location - would rather go across the street to the location in the mall.
- ELEvelyn Madrigal laraDec 22, 20251.0I ordered it online and this is how it looked when I opened it. It was basically not even half way full. I had the employees remake my food and they were very rude. The rice was undercooked and the chicken was stale.
- JGJeremy G.Dec 14, 20252.0Not the best location but it's ok I guess. Show service, offset customer service that makes you feel you want to leave and never go back to this location
- SMScott MurrDec 13, 20255.0I was in Friday after work and ordered a Chicken bowl. There was someone who must have been a District Manager or something. He jumped in on my order and told the team to give bigger scoops of proteins and had them add more to my bowl. As i moved on to check out I heard him saying to the team that they need to give generous servings and give the customer more. Really great experience there and will be back!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downtown Scottsdale serve?
Chipotle Downtown Scottsdale serves customizable Mexican food, including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Downtown Scottsdale?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Downtown Scottsdale offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Mexican Grill in Downtown Scottsdale online?
You can order online through their website https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Scottsdale?
It is located at 4513 N Scottsdale Rd, Maricopa, Scottsdale, AZ 85251, USA.
What payment methods are accepted at Chipotle Downtown Scottsdale?
They accept credit cards and offer services including online orders and catering.
Are there nearby places worth visiting before or after dining at Chipotle Downtown Scottsdale?
Yes, nearby places include the Scottsdale Renaissance Center shopping center, Sprinkles Cupcakes bakery, and Dominick's Steakhouse for diverse dining and shopping experiences.
Can I visit other stores near Chipotle Downtown Scottsdale for related shopping needs?
Certainly, nearby stores like Mattress Firm for mattresses, Brides By Demetrios for clothing, and KOHLER for interior design are close by for convenient shopping.
Are there wellness or relaxation services near Chipotle Mexican Grill Downtown Scottsdale?
Yes, Squeeze Massage spa services and IFlex Stretch Studios for fitness and physical therapy are nearby for wellness needs.
Is Chipotle Downtown Scottsdale active on social media and where can I find them?
Chipotle Downtown Scottsdale is active on platforms like Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, LinkedIn, and Pinterest.