Chipotle Mexican Grill

Reviews

• LG

  layla gilbert

  Feb 21, 2026
  5.0
  came in about 45 mins before close and jeff not only made me the best burrito ever, but he provided the most hospitality and all around best service i’ve not only had at a chipotle but at any resturant i’ve tried in AZ yet. not only him, but all the staff was extremely kind and just amazing. i can’t wait to come back! thank you guys so much!
• RO

  Rebecca Owens

  Feb 10, 2026
  1.0
  The restaurant was absolutely filthy (which explains the container). Ordered sour cream and it was no where to be found. For the price you pay I expect all my ingredients and at least warm food and not cold.
• AH

  Ally Herber

  Jan 14, 2026
  5.0
  This chipotle location is amazing. Every single person deserves a serious raise. The place is packed and they have no separate takeout line to make the food but they still keep the line moving. They are smiling, kind, and hustle! I pass another chipotle to get to this location because the difference is felt and seen.
• RS

  Roger Sandoval

  Jan 7, 2026
  2.0
  I have a negative experience today at this location. The food was excellent, but the service from two of the employees was very unpleasant. From the beginning, they attended us with bad attitude and no friendliness at all. Additionally, when one of them finished preparing one of our bowls, she dropped it abruptly in front of the cashier, which made us feel uncomfortable and disrespectful as customers, this was today January 7 of 2026 at the 11015 N Scottsdale Rd around 2:40 pm, thank you for your attention
• ST

  Su T.

  Dec 28, 2025
  1.0
  This was the most disappointing experience I have had at a Chipotle. I ordered a salad bowl and clearly told the person at the salad station that I wanted the standard items that normally come with it. I did not ask for queso. However, he said he added queso and instructed the cashier to charge me extra. I explained to the cashier, a female worker, that I did not order queso, but I was told it was only two dollars extra. The issue is not the cost. It is being charged for something I did not order. I was eventually refunded, but the interaction was uncomfortable. Staff were rude (2 individuals) and made abrupt comments within earshot, which felt unprofessional. This happened on 12/28 2025 at 1:05 pm. I have been a loyal customer for a long time, which made this experience especially disappointing.

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