Chipotle Mexican Grill

3.8
257 reviews
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About

Mexican Restaurant
Chipotle 92nd & Shea is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9301 E Shea Blvd, Scottsdale, AZ
85260, United States

Hours

Reviews

3.8
257 reviews
5 stars
141
4 stars
36
3 stars
19
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rude and inattentive service.

Food Quality

Inconsistent food quality; some enjoyed fresh and flavorful meals, while others experienced cold or poorly prepared dishes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.

Cleanliness

Reports of cleanliness issues, including messy dining areas and unsanitary conditions in restrooms.

Portion Sizes

Concerns about small portion sizes and perceived value for money, with several customers feeling shortchanged.
  • JS
    Jamie Santiago
    Dec 9, 2025
    5.0
    Parking a bit tricky, but close. Pedestrian access -watch for cars. Quick service.
  • AL
    Aaron Leitz
    Dec 4, 2025
    5.0
    All you haters this is a 5 star place.. oh you complain about something..., then go someplace else. Oh wait..., YOU CAN'T!!!
  • BS
    Bryan Stanley
    Nov 25, 2025
    5.0
    The staff was nice, and the food was good. It is a small location, and indoor tables are limited. But they have outdoor seating. It was raining when we were there, but it wasn't busy so inside seating wasn't an issue.
  • DM
    DEBORAH MOORE
    Nov 24, 2025
    5.0
    I really like this Chipotle. The food is always fresh and the people are nice!
  • MH
    Murat Haner
    Nov 3, 2025
    1.0
    Terrible service every single time. I’ve been here three times, and the employees always have the same rude, cold attitude—like they’re doing you a favor just by taking your order. Tonight was no different. I ordered a takeout chicken bowl and asked for a tortilla on the side. They didn’t bother to put it in my bag. I only realized after driving FIVE miles home. Completely unacceptable. How hard is it to double-check an order? This place clearly doesn’t care about customers or basic service.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 92nd & Shea offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 9301 E Shea Blvd?

The restaurant is open daily from 10:45 AM to 10:00 PM.