Chipotle Mexican Grill

3.8
669 reviews
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About

Mexican Restaurant
Chipotle Thompson Peak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
15035 N Thompson Peak Pkwy, Scottsdale, AZ
85260, United States

Hours

Reviews

3.8
669 reviews
5 stars
335
4 stars
132
3 stars
58
2 stars
27
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and mistakes with orders.

Food Quality

Many reviews highlighted inconsistent food quality, including issues with freshness and portion sizes.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors.

Customer Experience

Several customers expressed frustration with management and the handling of complaints, indicating a lack of responsiveness.

Positive Staff Interactions

Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SJ
    Sam Jacob
    Dec 28, 2025
    1.0
    I don’t know what it is but ordering dinner on a Sunday has been a nightmare . Change up the Sunday night staff please ! Update : this is now the second time I’ve gotten sick from this location
  • MT
    Mana Tabar
    Dec 21, 2025
    5.0
    Chipotle is my favorite place .the staff is always friendly and welcoming!
  • DH
    Don Heon
    Dec 18, 2025
    5.0
    It isn't been a long time since I saw such a young staff really take control and work as hard as this staff at chipotle. They are incredible team working together keeping the place moving and clean at the same time. That's all these young individuals that work here
  • NA
    N A
    Dec 15, 2025
    5.0
    Just wow. I'll make sure to get their names next time we go. The young man and girl who worked tonight, 12/14/25, went above and beyond. We had arrived to Scottsdale late, decided to pick-up Chipotle since it was the one closing at 2300. We arrived 15 minutes before closing, and their attitude and customer service was just incredible. They were kind, respectful, and welcoming. (No attitude for being those customers that arrived just before closing). You guys made arriving to Scottsdale, for the first time, a positive experience. Thank you guys, God bless.
  • DS
    David Sukkar
    Dec 13, 2025
    5.0
    Noah was hands down the coolest ‘fast food’ employee—genuinely cared, nailed every portion, and took pride in his work. He’s exactly the kind of employee any corporation should be grateful for.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Thompson Peak serve?

Chipotle Thompson Peak specializes in customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the hours of operation for Chipotle Mexican Grill at Thompson Peak?

The restaurant is open daily from 10:45 AM to 11:00 PM.