Chipotle Thompson Peak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and mistakes with orders.
Food Quality
Many reviews highlighted inconsistent food quality, including issues with freshness and portion sizes.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors.
Customer Experience
Several customers expressed frustration with management and the handling of complaints, indicating a lack of responsiveness.
Positive Staff Interactions
Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
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Sam Jacob
Dec 28, 2025
1.0
I don’t know what it is but ordering dinner on a Sunday has been a nightmare . Change up the Sunday night staff please !
Update : this is now the second time I’ve gotten sick from this location
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Mana Tabar
Dec 21, 2025
5.0
Chipotle is my favorite place .the staff is always friendly and welcoming!
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Don Heon
Dec 18, 2025
5.0
It isn't been a long time since I saw such a young staff really take control and work as hard as this staff at chipotle. They are incredible team working together keeping the place moving and clean at the same time. That's all these young individuals that work here
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N A
Dec 15, 2025
5.0
Just wow. I'll make sure to get their names next time we go. The young man and girl who worked tonight, 12/14/25, went above and beyond. We had arrived to Scottsdale late, decided to pick-up Chipotle since it was the one closing at 2300. We arrived 15 minutes before closing, and their attitude and customer service was just incredible. They were kind, respectful, and welcoming. (No attitude for being those customers that arrived just before closing). You guys made arriving to Scottsdale, for the first time, a positive experience. Thank you guys, God bless.
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David Sukkar
Dec 13, 2025
5.0
Noah was hands down the coolest ‘fast food’ employee—genuinely cared, nailed every portion, and took pride in his work. He’s exactly the kind of employee any corporation should be grateful for.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Thompson Peak serve?
Chipotle Thompson Peak specializes in customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the hours of operation for Chipotle Mexican Grill at Thompson Peak?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Thompson Peak offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle Mexican Grill at Thompson Peak?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Thompson Peak have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
Where is Chipotle Mexican Grill at Thompson Peak located?
It is located at 15035 N Thompson Peak Pkwy, Maricopa, Scottsdale, AZ 85260, in AJ's Plaza behind Walgreens.
What nearby fitness or wellness centers are close to Chipotle Thompson Peak?
Nearby wellness options include Modern Acupuncture for holistic treatments and Livfitt Fitness & Wellness Community for gym and nutrition services, perfect for stopping by before or after your meal.
Are there other dining options near Chipotle Mexican Grill at Thompson Peak?
Yes, nearby dining options include Smoothie King for juices and smoothies, Tropical Smoothie Cafe, and Which Wich? Superior Sandwiches for sandwiches.
What nearby services can help with errands when visiting Chipotle at Thompson Peak?
Customers can utilize services like The UPS Store 4160 for printing and packing, LibertyX Bitcoin ATM for financial transactions, and Western Union for money transfers located close by.
How can I contact Chipotle Mexican Grill at Thompson Peak if I have questions?
You can reach them by phone at +1 480-661-5650 or email them at az.0357.thompson@chipotle.com for any inquiries.