Chipotle Thompson Peak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers complained about consistently small portion sizes, often feeling shortchanged for the price paid.
Cleanliness
Many reviews highlighted the restaurant's cleanliness issues, with dirty tables and floors being a common complaint.
Customer Service
Feedback indicated a mix of experiences with customer service, with some praising friendly staff while others reported rude or inattentive service.
Food Quality
Several customers noted inconsistent food quality, including issues with freshness and flavor, leading to dissatisfaction.
Order Accuracy
Customers frequently reported problems with order accuracy, particularly with online orders being incorrect or incomplete.
SS
Sara Summers
Nov 16, 2025
1.0
I havent had chipotle very often due to the high cost. However, I was gifted a $30 gift card. The first order I got a chicken burrito bowl, chips and guac. The guacamole was super sour, way too much lime juice used and I bit into that hard end of the avocado where it used to hang from the tree that must have fell in while making it. Nice to know actual avocado was used but not great to bite into. When eating the bow I bit into several tendon or burnt pieces in the chicken. The next time I went I got the carne asada burrito bowl, chips and queso, hoping the steak would be better however nearly every bite of steak had fatty pieces I had to pull out of my mouth. I even found a piece that had a big slab of fat connecting two pieces. They also forgot my tortilla so I had to eat it like a salad. The queso was pretty good. These two orders used up my entire gift card and I even had to pay an addition $4 on the second order. They dont take any time to care about cutting the meat and what we are eating.
KK
Kyle
Oct 13, 2025
1.0
This is the worst Chipotle in the Valley. They barely give you any meat (LITERALLY 5 pieces of chicken!), and you'll constantly get other ingredients in your food due to the staff's sloppiness. Don't order online either, your food will be stone cold even if you watched them make it. Nasty!
JT
Jeremi Taylor
Oct 6, 2025
5.0
Delicious food
AF
Alec Fischer
Oct 6, 2025
5.0
Excellent location near two soccer venues. Perfect choice after kids play soccer under the intense sun.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Thompson Peak serve?
Chipotle Thompson Peak specializes in customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the hours of operation for Chipotle Mexican Grill at Thompson Peak?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle at Thompson Peak offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I order food online from Chipotle Mexican Grill at Thompson Peak?
You can order online via their official website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Thompson Peak have a rewards program?
Yes, by signing up for Chipotle Rewards, customers can receive exclusive offers and earn free food.
Where is Chipotle Mexican Grill at Thompson Peak located?
It is located at 15035 N Thompson Peak Pkwy, Maricopa, Scottsdale, AZ 85260, in AJ's Plaza behind Walgreens.
What nearby fitness or wellness centers are close to Chipotle Thompson Peak?
Nearby wellness options include Modern Acupuncture for holistic treatments and Livfitt Fitness & Wellness Community for gym and nutrition services, perfect for stopping by before or after your meal.
Are there other dining options near Chipotle Mexican Grill at Thompson Peak?
Yes, nearby dining options include Smoothie King for juices and smoothies, Tropical Smoothie Cafe, and Which Wich? Superior Sandwiches for sandwiches.
What nearby services can help with errands when visiting Chipotle at Thompson Peak?
Customers can utilize services like The UPS Store 4160 for printing and packing, LibertyX Bitcoin ATM for financial transactions, and Western Union for money transfers located close by.
How can I contact Chipotle Mexican Grill at Thompson Peak if I have questions?
You can reach them by phone at +1 480-661-5650 or email them at az.0357.thompson@chipotle.com for any inquiries.