Many customers reported receiving cold or poorly cooked food, particularly wings, with complaints about the quality and portion sizes.
Service Issues
Numerous reviews highlighted long wait times for food and poor service, with some customers feeling ignored or receiving incorrect orders.
Staff Performance
While some staff members received praise for their friendliness and attentiveness, others were criticized for being rude or unhelpful.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, which negatively impacted the dining experience.
Atmosphere
The atmosphere was described as lacking energy, with some customers noting a dead or unwelcoming vibe during their visits.
PP
phxtroy
1 day ago
2.0
Staff pushes the deals really hard! Food is fine at the store, forget "To Go" they say it reheats well, NOPE! Also, staff doesn't seem to realize people are looking at the store details on the website like when they "Open" and they choose to go by their own random hours. Twice in 2 months I got there and was turned away because "we're not open yet", even though the BW3 website said so. Um maybe time for a management change? Found a new restaurant that is managed well I won't go back. Good luck if you go there, but I'd tell you not to waste your time.
KC
Keng Chow
Nov 11, 2025
1.0
Bought an order through the app, went to the place, decided to stay and eat there, not one waiter helped me, no napkins, zero service, worst experience.
TO
The Olsons
Nov 11, 2025
1.0
DO NOT go to this location. Worst customer service ever and disgusting site to see. They do not take care of the location or care about customer service at all. Food all over tables and don't seat you and leave you hanging for 5 minutes while they argue over where a clean table is and who should be our server, this included 3 staff member interactions, 1 whom I believe was the manager and this was on a Sunday during football when they were dead, clearly because others have learned not to come here.
JT
Jeffrey Tothill
Oct 25, 2025
5.0
Everything went really well. I don’t recall having you ever gone there although I might have about seven years ago things were perfect. The person that answered the phone. She told me she was new but she did a wonderful job and has great people skills.
I think they probably stole a customer because their burgers are as good as the other gourmet burgers. I was getting somewhere else a little bit closer, but their service was fantastic. They were busy, but they took immediate attention to me.
There are two names. I can’t remember I will put them in later, but the person that answered the phone who was left for home by the time I got there, but she was a real people person and did all the right things and the other person was the guy with longer hair. I think he was at some sort of a manager that was behind the bar. He actually did a lot of the work, but I forgot his name.
I do remember the name of the guy who redeemed my coupon no hassles and super polite. In fact, too polite. I told him to call me by my first name. He’s a real gentleman and I’m all about Service after food when it comes to a restaurant I go out two days a week And do a carryout and I always get burgers and everything was just perfect. Absolutely perfect. The food was really good and I wanted to thank everybody up with the other people‘s names and I hope this makes this to the right people who will recognize you guys and put it in your file when you’re up for review. I hope you all get promoted
The manager’s name was Elijah a very normal name and a very good person. I could just tell by my interaction with him. He’s a little youngest, not necessarily like a kid, but he sure knew what he was doing, and he walked me right to the counter. I appreciate All those little things.!!!
VL
Vince L
Oct 24, 2025
3.0
Decent fried bar fare at a surprisingly ok price (by current standards). Kinda sad / depressingly dead on a Friday at 7p - seems to have pretty iffy operations (food, service).
Our server Ashlyn was actually solid and very pleasant.
Unfortunately, the hostess was an immediate downer - the kind that seems annoyed to see you and starts walking away after tossing your menus on the table before you even catch up with her at the table.
Food was so-so. It would have been good if it all made it out hot. But most items were lukewarm and some of our wings were cold.
Probably won’t repeat.
Frequently Asked Questions About Buffalo Wild Wings
What type of food is served at Buffalo Wild Wings in Scottsdale?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 different sauce and seasoning options.
What are the operating hours of Buffalo Wild Wings in Scottsdale?
They are open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.
Where is Buffalo Wild Wings located in Scottsdale?
It is located at 7401 East Frank Lloyd Wright Boulevard, Scottsdale, AZ 85260, USA.
Can I get takeout from Buffalo Wild Wings Scottsdale?
Yes, Buffalo Wild Wings in Scottsdale operates as a takeout restaurant among other categories.
How can I contact Buffalo Wild Wings Scottsdale?
You can call them at +1 480-991-0477 for inquiries or reservations.
What is the website to learn more about Buffalo Wild Wings in Scottsdale?
Visit their location-specific website at https://www.buffalowildwings.com/locations/us/az/scottsdale/7401-e-frank-lloyd-wright-blvd/sports-bar-1036/ for menu, deals, and more.
Are there other dining options near Buffalo Wild Wings Scottsdale?
Yes, nearby dining options include The Habit Burger Grill, Cantina Laredo (Mexican), Coopers Hawk Winery and Restaurant, Flo's Asian Kitchen, and the soon-to-open Kura Revolving Sushi Bar.
What entertainment or fitness venues are close to Buffalo Wild Wings Scottsdale?
Nearby fitness and entertainment venues include Pvolve Studio - North Scottsdale (gym), Champions Yoga studio, and Bach to Rock North Scottsdale music and art school.
Is there a trail or outdoor activity close to Buffalo Wild Wings in Scottsdale?
Yes, the Fraesfield Trailhead and Gateway Loop Trail McDowell Sonoran Preserve are nearby for hiking and outdoor recreation.
What nearby shops and services can I visit around Buffalo Wild Wings Scottsdale?
Nearby shops include Gift-ology for gifts and jewelry, Robbins Brothers Fine Jewelers, uBreakiFix for electronics repair, and Sprint Store for mobile phones.