Buffalo Wild Wings

3.5
1285 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
7401 East Frank Lloyd Wright Boulevard, Scottsdale, AZ
85260, United States

Hours

Reviews

3.5
1,285 reviews
5 stars
491
4 stars
279
3 stars
167
2 stars
95
1 star
253

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or poorly cooked food, particularly wings, with complaints about the quality and portion sizes.

Service Issues

Numerous reviews highlighted long wait times for food and poor service, with some customers feeling ignored or receiving incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, others were criticized for being rude or unhelpful.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, which negatively impacted the dining experience.

Atmosphere

The atmosphere was described as lacking energy, with some customers noting a dead or unwelcoming vibe during their visits.
  • PP
    phxtroy
    1 day ago
    2.0
    Staff pushes the deals really hard! Food is fine at the store, forget "To Go" they say it reheats well, NOPE! Also, staff doesn't seem to realize people are looking at the store details on the website like when they "Open" and they choose to go by their own random hours. Twice in 2 months I got there and was turned away because "we're not open yet", even though the BW3 website said so. Um maybe time for a management change? Found a new restaurant that is managed well I won't go back. Good luck if you go there, but I'd tell you not to waste your time.
  • KC
    Keng Chow
    Nov 11, 2025
    1.0
    Bought an order through the app, went to the place, decided to stay and eat there, not one waiter helped me, no napkins, zero service, worst experience.
  • TO
    The Olsons
    Nov 11, 2025
    1.0
    DO NOT go to this location. Worst customer service ever and disgusting site to see. They do not take care of the location or care about customer service at all. Food all over tables and don't seat you and leave you hanging for 5 minutes while they argue over where a clean table is and who should be our server, this included 3 staff member interactions, 1 whom I believe was the manager and this was on a Sunday during football when they were dead, clearly because others have learned not to come here.
  • JT
    Jeffrey Tothill
    Oct 25, 2025
    5.0
    Everything went really well. I don’t recall having you ever gone there although I might have about seven years ago things were perfect. The person that answered the phone. She told me she was new but she did a wonderful job and has great people skills. I think they probably stole a customer because their burgers are as good as the other gourmet burgers. I was getting somewhere else a little bit closer, but their service was fantastic. They were busy, but they took immediate attention to me. There are two names. I can’t remember I will put them in later, but the person that answered the phone who was left for home by the time I got there, but she was a real people person and did all the right things and the other person was the guy with longer hair. I think he was at some sort of a manager that was behind the bar. He actually did a lot of the work, but I forgot his name. I do remember the name of the guy who redeemed my coupon no hassles and super polite. In fact, too polite. I told him to call me by my first name. He’s a real gentleman and I’m all about Service after food when it comes to a restaurant I go out two days a week And do a carryout and I always get burgers and everything was just perfect. Absolutely perfect. The food was really good and I wanted to thank everybody up with the other people‘s names and I hope this makes this to the right people who will recognize you guys and put it in your file when you’re up for review. I hope you all get promoted The manager’s name was Elijah a very normal name and a very good person. I could just tell by my interaction with him. He’s a little youngest, not necessarily like a kid, but he sure knew what he was doing, and he walked me right to the counter. I appreciate All those little things.!!!
  • VL
    Vince L
    Oct 24, 2025
    3.0
    Decent fried bar fare at a surprisingly ok price (by current standards). Kinda sad / depressingly dead on a Friday at 7p - seems to have pretty iffy operations (food, service). Our server Ashlyn was actually solid and very pleasant. Unfortunately, the hostess was an immediate downer - the kind that seems annoyed to see you and starts walking away after tossing your menus on the table before you even catch up with her at the table. Food was so-so. It would have been good if it all made it out hot. But most items were lukewarm and some of our wings were cold. Probably won’t repeat.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is served at Buffalo Wild Wings in Scottsdale?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with 26 different sauce and seasoning options.

What are the operating hours of Buffalo Wild Wings in Scottsdale?

They are open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.