McDonald's

2.9
293 reviews
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Business Details

4257 W Hunt Hwy, San Tan Valley, AZ
85142, United States
(480) 269-8186
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4257 W Hunt Hwy, San Tan Valley, AZ
85142, United States

Hours

Reviews

2.9
293 reviews
5 stars
89
4 stars
35
3 stars
29
2 stars
24
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Management Issues

Many reviews highlighted poor management and lack of leadership, contributing to disorganization and customer dissatisfaction.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others noted fresh and hot meals.

Cleanliness

Some customers appreciated the cleanliness of the location, while others reported dirty conditions.

Customer Experience

Several reviews mentioned rude staff interactions and a lack of personal customer service, particularly with the shift to kiosks.
  • JM
    Jason Mason
    2 days ago
    5.0
    Amazing and attentive customer service by employee. I ordered but I need help and an employee who was cleaning the floor stood up and assisted me without me asking. I accidentally pressed dine in and he personally made sure that my order was in a take out bag. He was overall respectful and kind throughout the entire encounter.
  • PM
    pedro marquez
    Dec 28, 2025
    1.0
    This location has far too many kids working here, and the quality of the food clearly reflects it. Management either doesn’t know how to run the business or chooses not to. The drive-thru lanes constantly get backed up because orders aren’t moving, even when the lines are full. What’s most frustrating is that management just sits there instead of stepping in to help the team get food out faster. There’s no sense of urgency or leadership. On top of that, employees should be keeping their phones and headphones at home—there’s a serious lack of focus. Overall, the blame falls on management. Without proper leadership and accountability, this place will continue to struggle.
  • MB
    Mr Buckeye
    Dec 25, 2025
    1.0
    This place CAN'T TAKE YOUR ORDER IF YOU GO IN! So for the worst service ever you get one star!
  • JA
    Julien Ashe
    Dec 24, 2025
    1.0
    This is a terrible location. Extremely long wait times, very poor accuracy on orders. Double check your bags in the drive-through before you leave. If you even can get out of the drive-through. Do not pull forward to the waiting area if they ask you, they’re likely to forget about your order entirely or leave you waiting for an excessive period of time. Awful.
  • GC
    Giovanni Cruz
    Dec 13, 2025
    1.0
    Do not go to this McDonald's if you value your time. I placed a mobile order for pickup, and after arriving, I waited an unacceptable 40 minutes for my food. The staff seemed completely disorganized and didn't bother to ask if anyone needed help The lack of customer service was appalling.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in San Tan Valley?

McDonald's in San Tan Valley is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the McDonald's location offers drive-thru service 24/7.