Jimmy John's

4.0
276 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1662 W Hunt Hwy, San Tan Valley, AZ
85143, United States

Hours

Reviews

4.0
276 reviews
5 stars
158
4 stars
45
3 stars
26
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Consistency

There are complaints about inconsistent food quality, particularly regarding sandwich preparation and ingredient freshness.

Pricing Concerns

Many customers feel that the prices are too high for the quality and portion sizes of the sandwiches.

Cleanliness

The restaurant is generally noted for being clean, contributing positively to the dining experience.

Delivery Issues

Delivery service has been criticized for delays and incorrect orders, leading to customer dissatisfaction.
  • JE
    Jolene Empie
    Dec 29, 2025
    1.0
    I normally go to this location 2 to 3 times a week. Tonight at 8:27 pm, they had all their lights off, the food prep station was already broken down like they were close already. I was addressed as a sir more than once, by no means do I look like a man. I was not pleased at all over this.
  • JG
    Jeremy Gillon
    Dec 28, 2025
    2.0
    I have ordered delivery from this store at least 6 times since it opened. It has never been here in less than 30 minutes. I live less than 2 miles from this store. Someone from corporate should seriously audit this location, they need something
  • OA
    Olivia Arrieta
    Dec 23, 2025
    3.0
    I like jimmys sandwiches. I would give it a 5 star but I Showed up at 8:22pm was told they are closed when they close at nine. They was disappointed on that.
  • EC
    Eve Cornell
    Oct 28, 2025
    3.0
    Could use a personality boost as well as man with long hair.She'd be wearing hair nets and men with beard should definitely be covering up their hair with the net.Also or shaving it.
  • KA
    Kyle Allen
    Oct 7, 2025
    3.0
    Sadly had to drop my rating due to recent inconsistencies and it's saddening as a regular. Primarily with the mayo. Someone here LOVES mayo but they put a sickening amount of it on our sandwiches. Bread was soaked and it dripped out like crazy. My wife and I were really sad to see it. Hopefully they fix it because this was our autistic comfort food. When I called to leave feedback as a regular they seemed upset and didn't care. Offered me a refund but I didn't care about that. I just want them to improve.