Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
837 reviews
5 stars
626
4 stars
90
3 stars
40
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including drinks being made improperly or not matching what was requested.
Wait Times
Numerous customers expressed frustration over long wait times, both in the drive-thru and for mobile orders, often citing inefficiency in service.
Staff Attitude
While some customers appreciated the friendly demeanor of the staff, others noted a lack of professionalism and engagement during their visits.
Drink Quality
Feedback on drink quality was mixed, with some customers enjoying their beverages while others complained about poor preparation and taste.
- NSNicole SobieDec 5, 20255.0We get our coffee from here everyday. š¤The usual!š We appreciate everyone there and almost everyone has our drinks memorized. Love seeing their faces every morning! Kat and Nate are absolutely awesome and welcome us like good friends. As does everyone else. "Large cold brew, oat milk, extra shot and hazel nut, small one the same way but with soft top!" šš„¤āļø See you guys tomorrow! šš¤š
- NNnazzyNov 29, 20251.0asked for light ice and soft top, they stingy with it š¬
- TSTaylor ShedroffNov 25, 20251.0This is my usual location I go to but lately theyāve been slacking on a lot. I go during hours they arenāt as busy so I expect my orders to be correct, my lids to be on securely and not to have liquid all over my cups. Today was the last straw. An employee sat and talked to another customer in front of me while waiting in the drive thru. The obviously knew one another. But when the drive thru window became free, they kept talking for what felt like 10 minutes. By the time I got frustrated, I noticed they had now created a long line because they wouldnāt keep it moving. When she got up to the window, the customer then complained about a drink and had them remake it! So we had to wait another 5-7 minutes!!! Meanwhile, when it was my turn I saw all the drinks lined up and prepared for the customers behind me. They usually are good about passing drinks out that are ready and have us go around whoever is in the drive thru but today they failed to do so. Which shocked me knowing they had 3 employees outside on a Tuesday afternoon and 2 inside. Iām sure some were training but that is such an easy simply task. If I hadnāt paid already, I would have left. Not to mention my lid fell off and spilled half my drink in my car. Iām beyond livid. This location specifically has done wrong to me too many times and Iām over it. I pass 2 other locations most days. I wonāt be coming back. I get these are young employees but they need more guidance obviously. This doesnāt look good on the manager or owner. Good luck.
- JNJacob NileNov 22, 20253.0Ordered a couple of hot chocolates. They wouldnāt take cash. Also the hot chocolates we ordered were not hot
- KAKelsey AndersonNov 20, 20253.0You guys NEED to be more efficient at your walk up window. There is no point in having a mobile walk-up line if you don't know how to efficiently run both lines. In between orders they should be handing out drinks to the people who have mobile orders. Call out people's names like Starbucks does. You guys just completely act like the people standing around don't exist, they don't even make contact with us. It has gotten so bad at this location that we have completely stopped going. Went again today because of the holiday flavors and my drink got messed up and waited forever for it. There was one person in the line. I told them my name and proceeded to wait as the entire drive-thru line emptied. Then the person in front of me got their drink, but I got ignored, so I had to cut my way in front of new people that just walked up, like a jerk, and ask again for my drink. Then they realized it was ready by LOOKING to the side. THERE it was, waiting!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
Weād love to celebrate your birthday with you! Download the Dutch Brosā¢ app to receive a free drink reward on your birthday! If you donāt have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch FreezeĀ® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-HotsĀ®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops donāt have phonesāwe'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we canāt wait to celebrate with you!
Can I purchase Dutchwear apparel?
Weāve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means weāre stepping away from offering DutchWear to our customers. Youāll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
Weāre not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
Itās easy! Collect 3 points for each dollar you spend at a shop, and thereās no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and youāll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way youād like!
Can I place my drink order over the phone?
We arenāt able to take drink orders over the phone, but weāre excited to serve you! Donāt let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 38158 N. Gantzel Rd.?
Dutch Bros Coffee is open Monday through Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
What payment methods does Dutch Bros Coffee accept at this location?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal checks acceptance varies by location.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services. Third-party delivery may be available, but the company recommends visiting for the best experience.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. You can also let your broista know at the shop if you donāt have the app.
What types of drinks and flavors are available at Dutch Bros Coffee?
Dutch Bros offers a wide variety including coffee, espresso drinks like mocha and latte, caffeine-free options like Hot Cocoa and Lemonades, and many flavors such as caramel, vanilla, white chocolate, and more.
What nearby businesses can I visit along with Dutch Bros Coffee at 38158 N. Gantzel Rd.?
Near Dutch Bros Coffee, you can find European Wax Center for beauty services, Cobblestone Auto Spa for car wash and detailing, and Dairy Queen for fast food and ice cream.
Are there convenient places to shop close to Dutch Bros Coffee?
Yes, nearby shopping options include Vineyard Towne Center, Sprouts Farmers Market for groceries, and Cadence Running Company Queen Creek for sporting goods and shoes.
Where can families go after visiting Dutch Bros Coffee?
Families might enjoy checking out Mr. Pickleās Sandwich Shop or BoSa Donuts nearby for food treats, or visit Ms.Nez's Daycare if looking for preschool services in the area.
Does Dutch Bros Coffee have a drive-through at this location?
Yes, this Dutch Bros Coffee location features a drive-through service for your convenience.
How can I customize my drink order at Dutch Bros Coffee?
Dutch Bros Broistas are happy to customize your drinks. You can also use the Order Ahead feature on the app for customizations, though some special orders are best made in person at the shop.