The Barro’s Pizza recipe comes from Grandma Angelina Barro who came from Italy in the 1930’s, providing a pizza unlike any other. People may disagree on whether it's the thick crust with its light, flakey texture, which almost melts in your mouth, or the wonderful spiced sauce that is the secret of this great tasting pizza. Barro’s Pizza also provides wings, salads, sandwiches, pastas, gluten-free pizza options, dessert, beer and wine.
Many customers reported delays in service and issues with order accuracy, leading to frustration.
Food Quality
While some customers praised the pizza and wings, others experienced inconsistencies in food quality, including cold or improperly cooked items.
Customer Service
Several reviews highlighted excellent customer service from specific employees, but there were also complaints about staff being unhelpful or inexperienced.
Overall Experience
Despite mixed reviews, many customers expressed a strong preference for the pizza and indicated they would return, although some noted recent declines in quality.
MO
Matt Olsen
5 days ago
2.0
As a fan of Barro’s pizza, it’s difficult for me to write this review. However, no joke, over 50% of the time I leave this location (Copper Basin) and consider not returning. Usually I’m just frustrated because my to go order is late… sometimes over 30 mins late. Tonight, the pizza had folded over on itself in the box. Granted, the employee giving it to me offered to have it remade… but said “I just don’t know how long it’s going to take.” It’s 8pm and I’ve got kids in the car. I can’t wait who knows how long. Individually, these incidents are not that big of a deal, but collectively it’s annoying how often it’s something with the service or pizza that makes me consider not returning. I probably wouldn’t if there was another Barro’s even remotely close by. Pizza is good though.
DL
Diane Leonard
Feb 15, 2026
5.0
We're from Chicago. Love deep dish, but this is a very good thing pizza.
IM
I am Me
Feb 12, 2026
1.0
Very disappointed with pizzas tonight 2/12/26 around 5pm who ever made my pizzas should be fired the worst one yet
RJ
Robert Jess
Feb 4, 2026
5.0
Absolutely the best pizza and customer service.
If you have not tried this great spot you owe it to yourself to go and enjoy a fantastic food experience.
HH
Harmony
Jan 31, 2026
1.0
I bought 2 large pizzas, 48 wings, and a cookie for my familys dinner tonight. I placed my order at 5pm and on the receipt it said time promised would be 6:15pm. We didn't get any updates/calls letting us know our pizza would be late. We didn't get it until 6:45pm. The food was cold so it doesn't have that fresh taste we usually get. The delivery man didn't even apologize or let us know why he was running behind. When we called twice they didn't give us an update either besides letting us know the driver was 1 minute away but he was actually 25 minutes away. The customer service was not how it usually is, very disappointed.
This information is certified by Barro's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: