Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.3
128 reviews
5 stars
33
4 stars
7
3 stars
2
2 stars
15
1 star
71
What are people saying?
AI-generated from recent customer reviews
Management Issues
Numerous reviews highlighted poor management practices, including lack of urgency and professionalism, leading to customer dissatisfaction.
Long Wait Times
Customers consistently reported excessive wait times for food, often exceeding the estimated times provided during ordering.
Food Quality Concerns
Many customers experienced issues with food quality, including cold wings, soggy fries, and incorrect orders.
Customer Service
While some staff were praised for their friendliness, many reviews noted rude or unhelpful behavior from management and staff.
Inconsistency
The location showed significant inconsistency in service and food quality, with some customers having good experiences while others faced multiple issues.
- BKBryan KowacichJan 1, 20261.0The manager at this location needs to be fired. I went to order some wings and they told me it would be around 30 minutes because they ran out of Togo boxes at 3 PM. That’s a massive fail on the manager’s part for not ensuring that orders of material materials were up to par. It ended up being an hour instead of 30 minutes and they didn’t offer anyone drinks while they waited. They didn’t offer it to include a few extra wings for anybody they didn’t offer any dip sauce or anything as compensation for their failures. Not to mention that when the manager finally did show up with some boxes that he went and retrieved from a different Wingstop, he nonchalantly walked in all casual, like it was all no big deal. There was no sense of urgency from the whole team to get everybody’s orders completed quickly and efficiently. This manager absolutely needs to be demoted or fired completely.
- JLJesse LaphamJan 1, 20261.0What a horrific location. We went there the other night with a coupon for a celebration of the center being open. $16.99 for a 20 piece meal. Expiration of 12/31/25. The manager was called and told that it was a miss print for November. ?!?!? This was mailed out Dec 10th and included all businesses in the complex. We left the coupon and promptly walked out. Side note - the Ono bogo 50% off was valid and amazing! Thanks Ono!! No more wing stop for the family. Get better management.
- CRChlo RayneDec 31, 20255.0Came in on New Year’s Eve when a lady was at the counter talking to the manager being very rude and loud asking for them to give her a gift card saying there system failed and her food wasn’t on time she kept complaining so rudely to them and Adonis the manager was so sweet and calm and took care of the uncomfortableness she made everyone feel standing there also waiting for their food… she kept threatening she was going to leave them a bad review but I came to it first: they deserve a great review for how they handled it and their customer service is on top and they all deserve a raise for how they are treated especially on a holiday where everyone is wanting take out. Adonis did his best and same with the girl upfront.
- TSTim SagelDec 4, 20251.0Food took 45 minutes not 10 minutes. On a regular Tuesday. One of the wing flavors was cold, colder than room temp. My drive home was 3 minutes. I got violently ill. I'd check to make sure your wings are hot before you leave if there is any wait. It looked like they had a bunch of wings in boxes already made, sitting out on the counter getting cold. If I wanted wings that have been sitting out for hours I'd go to Frys.
- DHDustin HuittNov 22, 20251.0I’m only writing this review because this is now happened to me twice so it can’t be a coincidence at this point. I did a DoorDash delivery order and requested all flats for the wings, As soon as the order went through on my phone, I immediately called the location as the last time I did this I did not receive all flats, So to correct that for this order, I even called the store to verify, Spoke with the manager and he told me it would be a dollar extra for the all flats option, I agreed to the extra charge and then got off the phone and waited for my delivery to show up. Once the delivery showed up, you’ll imagine my frustration when I opened my wings and it’s all drumsticks not even mixed, but all drumsticks. I called the location and speak to the manager that I spoke with prior to them delivering the food, And he proceeds to tell me that the wings had already been made, Which for one I know is a lie because there’s no way you can make wings in less than 60 seconds from the time that I placed the order to the time that I was on the phone with him, And two they never make an order all drumsticks, It’s always mixed. Now I’m definitely upset as the manager is not taking responsibility and is trying to shift blame. He offered me store credit I declined. I said I wanted the Wings remade and I was going to come and pick them up myself. I was then given an attitude and told “ OK man whatever” When I got to the location, the manager wouldn’t even come out and speak to me But they did have the wings remade. Am I afraid to eat them?? Yes. Do I trust that this manager with his lack of professionalism didn’t do something to my food? No But it’s the principle of the fact that he lied to me and tried to cover it up. This is unacceptable, and if I were the owner of this franchise location, I would fire this man Immediately. Order number 20028 11/22/2025
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop offer?
Wingstop offers classic and boneless wings, as well as tenders, with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are Wingstop's operating hours?
Wingstop is open daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through available at Wingstop?
No, Wingstop does not have drive-through service and is closed for drive-through hours every day.
What payment options does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where can I view Wingstop's menu and order online?
You can view the menu and order online at https://www.wingstop.com/location/wingstop-2599-queens-creek-az-85140/menu.
How can customers use nearby Over Easy when visiting Wingstop?
Customers can enjoy breakfast or brunch at Over Easy before or after their Wingstop meal, making for a varied dining experience nearby.
Are there dessert options near Wingstop?
Yes, Cinnaholic is a nearby bakery and dessert place offering sweet treats perfect for after your Wingstop wings.
What nearby places can help customers handle errands around Wingstop?
Nearby locations like Mountain America Credit Union for banking and Western Union for money transfer services make it convenient to combine errands with your Wingstop visit.
Can Wingstop customers visit grocery or shopping centers nearby?
Yes, Vineyard Towne Center offers shopping options, and Sprouts Farmers Market is available nearby for grocery needs alongside your Wingstop visit.