Wendy's

3.7
1216 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20943 E. Rittenhouse Rd, Queen Creek, AZ
85142, United States

Hours

Reviews

3.7
1,216 reviews
5 stars
507
4 stars
264
3 stars
159
2 stars
86
1 star
200

What are people saying?

AI-generated from recent customer reviews

Customer Service

Aaron and other staff members received high praise for their polite and professional service, while many reviews highlighted rude and unprofessional behavior from other employees.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about stale, cold, or improperly cooked items.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, bathrooms, and overall unsanitary conditions.

Wait Times

Customers experienced long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
  • BS
    Brian Schultz
    Nov 11, 2025
    1.0
    Placed a mobile order, was told to wait in a spot after being able n the drive thru for around 15 mins because they hadn't triggered my order. Weird because I checked in at the speaker and then waited my turn. Then I watched as people that ordered behind me kept getting their food. Love Wendys, just not in Queen Creek
  • CS
    Christopher Sandos
    Oct 30, 2025
    5.0
    We love coming to this Wendy's location! The employees are fast and when they are learning and new they are constantly giving the best service possible with a friendly smile! I love giving my business to a business that goes out of their way to make sure my food is properly prepared! The Apple Chicken Walnut is my go to and it's delicious as always! Thank you for being our silver lining in the "What's for Dinner?" (nightmare/ conundrum)
  • EG
    Evette Gonzales
    Oct 29, 2025
    5.0
    I had an issue in the beginning with my chili beans, However, the manager or the person that helped me made it right! She took care of me with no problem and without an attitude. I ate really comfortable and the food was delicious
  • MF
    Melissa Fillmore
    Oct 26, 2025
    5.0
    Aaron that works the front every Sunday is honestly the best customer service we've ever had at any Wendy's! He's polite and professional and it's so refreshing given that so many people in the service are lacking these amazing skills! If Wendy's was smart they would offer this kid an opportunity for fast advancement as he's awesome! I've heard others compliment him as well as we dine in every Sunday. Thank you for having your absolute best Wendy's! Aaron deserves a raise!!!
  • MM
    MAD MAX
    Sep 3, 2025
    5.0
    Great food... Meal deals on app that makes you go back.. but had terrible phone reception inside to use it at this location. Self served drink despensor that you create any mix you may want to try:)

Frequently Asked Questions About Wendy's

Is 20943 Rittenhouse Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.