Wendy's

3.6
1227 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20943 E. Rittenhouse Rd, Queen Creek, AZ
85142, United States

Hours

Reviews

3.6
1,227 reviews
5 stars
511
4 stars
265
3 stars
160
2 stars
87
1 star
204

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions in the restaurant, including dirty tables and bathrooms.

Service Speed

Customers frequently mentioned slow service, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous reviews noted rude or unprofessional behavior from staff, impacting the overall customer experience.

Food Quality

Several customers complained about the quality of food, including stale or cold items and poor preparation.
  • EV
    Eduardo Villegas
    Jan 3, 2026
    1.0
    I had the saltiest! Doublestack in my life! Fire the late night crew!!!
  • RB
    Robert Burns
    Dec 29, 2025
    3.0
    Messed up order. Have the gall.to charge more.for sauce yet, forget to put it with order in drive through.
  • CM
    Cynthia Marin
    Dec 23, 2025
    1.0
    Your store is dirty, walk in the floor is a mess, tables are dirty with food, and people's garbage from there orders. The cook is cooking comes out takes the trash from the trash cans, and goes straight back to the kitchen area, and starts making fries. It wasn't enough time to wash his hands. And cooking with his bare hands, no gloves. Yuki I will never go back to QC Wendy's, it seems to always have issues. Look at your staff through your camera management, this is probably why its so slow there. The CSR was not to friendly taking my order. Thank you, but no thanks at the dirty Wendy's.
  • MB
    Mathew Bashor
    Dec 18, 2025
    1.0
    So the staff is kinda slow going, although a couple seem focused. The food had a foul odor to it, I can’t even explain the smell but it was sour and rotting. The manager said it’s a problem with the freezer/oven, or something. I’d recommend the FDA take a visit here immediately and the store figure out a way to solve this issue. My stomach hurts after just a couple bites, and I usually really enjoy Wendy’s breakfast. It’s a disgrace to fast food to experience stuff like this. Also, although the staff was slow they were professional and reasonable.
  • SS
    Stacey Siener
    Dec 12, 2025
    2.0
    I threw out my food after I walked out and walked into threw up on the floor in the dining area. It's been there for a while. There were floor caution signs covering it but why not clean it up.

Frequently Asked Questions About Wendy's

Is 20943 Rittenhouse Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open every day from 6:30 AM to midnight.