Smashburger

4.6
2878 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
21202 S. Ellsworth Loop Rd., Queen Creek, AZ
85142, United States

Hours

Reviews

4.7
2,839 reviews
5 stars
2,398
4 stars
215
3 stars
78
2 stars
54
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Joseph and Brigham, received high praise for their friendliness, attentiveness, and helpfulness, creating a welcoming atmosphere.

Food Quality

Customers consistently enjoyed the food, highlighting the freshness and deliciousness of items like burgers and Brussels sprouts.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining experience.

Fast Service

Many reviews mentioned the quick and efficient service, enhancing the overall experience for customers.

Atmosphere

The outdoor patio and overall environment were appreciated, with many customers enjoying the relaxed and friendly vibe.
  • BB
    btba222 btba222
    Nov 15, 2025
    5.0
    My experience at Smashburger was amazing!! Joseph was professional, enjoyable and knowledgeable. The atmosphere was clean and enjoyable and the food was prepared better than most 5 star restaurants. Service was phenomenal as they assisted with any needs and wants that we had. This place just hit my #1 spot in all things food, quality and service. I left a tip in the beginning because at the counter he was amazing. By the time we were done- I wish I had cash to leave another tip!!!
  • BB
    breannagaribay1
    Nov 15, 2025
    5.0
    This was my first visit and the general manager was incredibly friendly, welcoming, and attentive. Excellent customer service goes a long way, and because of that experience, I’ll absolutely be coming back :) A bonus was the food it was delicious as well as the Brussel sprouts!
  • KM
    Kiley Moore
    Nov 11, 2025
    5.0
    We came in for dinner and when I say Joseph is the absolute best example of pure customer service. It’s hard to find people who show happiness and true care for others in the food industry and Joseph has spoken to every person in this room with genuine respect and care. I will continue to return purely for the customer service we receive from him. Go Joseph!!
  • LS
    Leanne spivey
    Nov 4, 2025
    5.0
    Brig welcomed my family and gave us the best service, i’m visiting from Oregon and always look forward to stopping in here now after a year ago my first visit and he even remembered me from the last time I was here with my son best burgers and customer service. Destiny brought out the holiday themed coloring pages of my grandchildren and I colored and we visited and caught up with a friend who also met us here. We lingered in the lobby until you guys close thank you so much.
  • CC
    Christopher Campo
    Oct 30, 2025
    1.0
    This place was the worst experience I’ve had in a very long time. What started off as a family dinner with my 2 kids and their significant others. The restaurant was completely empty when we ordered our food. We ordered 3 separate orders all in concession. My wife and I never received our food. All 4 of the others orders came to the table but ours. I very kindly asked 2 times what the hold up was as other customers were now in the restaurant getting their food before my wife and I. My children were done eating and still no food. Long story short Jose the manager was completely negligent of the situation and gave my money back for our 2 meals. We didn’t end up eating at all just our kids. I don’t write reviews but this was unacceptable as all we wanted to do is eat dinner but we had to go elsewhere to get served. In these times owners should really concentrate on their customers and making them happy instead of turning them away for life.

Frequently Asked Questions About Smashburger

What kind of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger in Queen Creek, AZ?

Smashburger is open Monday through Thursday from 10:00 AM to 9:30 PM, Friday and Saturday until 10:00 PM, and Sunday from 10:00 AM to 9:30 PM.