Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 20745 E Walnut Road! Dive into the authentic taste of Chicago Street food at our Southwest Garage themed restaurant, just 2.7 miles, 3.3 miles, 5.7 miles, 1.6 miles, 4.1 miles, 4.9 miles from Queen Creek Performing Arts Center, Pecan Lake Entertainment, Queen Creek Olive Mill, Elevate Trampoline Park, Phoenix-Mesa Gateway Airport, Arizona State University Polytechnic campus. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Location
Hours
Reviews
4.1
744 reviews
5 stars
456
4 stars
121
3 stars
52
2 stars
37
1 star
78
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food, there were several complaints about inconsistency, blandness, and freshness, particularly with the Italian beef and hot dogs.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, incorrect orders, and slow service, particularly in the drive-thru.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received, with some noting additional charges for items that were previously included.
Cleanliness and Atmosphere
The restaurant generally received positive remarks for its cleanliness and atmosphere, although there were some concerns about hygiene practices among staff.
Customer Loyalty
Despite mixed reviews, many customers expressed a strong loyalty to Portillo's, often comparing it favorably to other locations or expressing a desire to return.
- JHJim Houston4 days ago5.0Even in Chicago, when you ask a local where to get an Italian Beef, they send toy to Portillo's. The one in QC does not disappoint.
- BLbrian lNov 13, 20254.0I love this place. I think the prices are reasonable and the food is good. I love their onion rings!
- JBJohn Mark BakerNov 3, 20255.0A family favorite when we lived in Illinois and now here in Arizona.
- MZMeMe ZOct 30, 20255.0Wow, this place actually has a great variety of food to choose from I love that. We are from California can u bring some of these by us I like this place? Great food great service thanks so much!
- DGDebbie GaffkaOct 19, 20251.0I was in the drive thru and placed my order with Sadie, then I moved ahead. She came back to me and said that it hadn’t gone through, so I ran my card again. I then checked my bank balance and it showed two withdrawals. I called her over and showed her the information. She said don’t worry one will drop. I then asked to see a manager and she refused. Another employee walked by and I asked him to get the manager and apparently the manager refused to speak to me. When I reached the window I saw the manger and he threw up his finger and said wait. He came back a few minutes later and threw a receipt at me and said it will come off tonight the he grabbed his employee and slammed the door in my face.
Frequently Asked Questions About Portillo's Queen Creek
What type of cuisine does Portillo's Queen Creek offer?
Portillo's Queen Creek serves authentic Chicago-style street food, including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, and fresh chopped salads.
What are the operating hours of Portillo's Queen Creek?
Portillo's Queen Creek is open from 10:00 AM to 10:30 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Where is Portillo's Queen Creek located?
Portillo's Queen Creek is located at 20745 E Walnut Road, Queen Creek, AZ 85142, USA.
Does Portillo's Queen Creek offer delivery and catering services?
Yes, Portillo's Queen Creek offers convenient delivery and catering options to bring their Chicago favorites directly to your door.
How can I view the menu or place an order for Portillo's Queen Creek?
You can view the menu and place an order online at https://order.portillos.com/menu/portillos-queen-creek-az.
How can I contact Portillo's Queen Creek by phone?
You can reach Portillo's Queen Creek by calling +1 520-231-7720.
What is the atmosphere like at Portillo's Queen Creek?
The restaurant has a Southwest Garage theme and is designed for family-friendly dining in a fun atmosphere.
What nearby attractions can I visit before or after dining at Portillo's Queen Creek?
Nearby attractions include the Queen Creek Performing Arts Center, Pecan Lake Entertainment, Queen Creek Olive Mill, Elevate Trampoline Park, Phoenix-Mesa Gateway Airport, and Arizona State University Polytechnic campus.
Is there a coffee shop near Portillo's Queen Creek where I can grab a drink?
Yes, Black Rock Coffee Bar, a coffee shop and cafe, is located nearby for a convenient place to enjoy coffee or pastries.
What schools are close to Portillo's Queen Creek, and how might this benefit families?
Nearby schools include Rittenhouse Elementary School, Queen Creek Junior High School, and Queen Creek Middle School. Families visiting Portillo's can easily combine dining with school events or drop-offs in the area.