Papa Johns Pizza

2.7
187 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Queen Creek, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Queen Creek pizza for any occasion. Call us for pizza delivery in Queen Creek or stop by 21803 South Ellsworth Road for carryout to order the best pizza in Queen Creek, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
21803 South Ellsworth Road, Queen Creek, AZ
85142, United States

Hours

Reviews

2.7
187 reviews
5 stars
56
4 stars
15
3 stars
18
2 stars
16
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly from management.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items delivered and missing toppings.

Delivery Issues

Customers frequently reported long wait times for delivery, often receiving cold food or having orders canceled without notification.

Food Quality

Several reviews mentioned dissatisfaction with the quality of the pizza, including undercooked crusts and insufficient toppings.

Cleanliness

Some customers noted unsanitary conditions in the restaurant, raising concerns about food safety.
  • VV
    Vic
    Jan 2, 2026
    3.0
    Ordered 2 pizzas & it took about an hour & a half to get delivered
  • JH
    Jacqueline Hilarios
    Dec 28, 2025
    1.0
    The guys do a perfect job always on time never wrong on the app! Maybe the guys should train the girls how to do that they seem to never have it together!
  • BB
    Britt B
    Dec 5, 2025
    1.0
    The “manager” is a heartless rude grinch on a power trip. HE THREATENED TO INTERRUPT OUR FAMILY’S FUNERAL BEING HELD AT THE MORTUARY NEXT DOOR TO COMPLAIN TO THE FUNERAL DIRECTOR. Why? Because we parked in a parking spot in front of this Papa John’s store. The parking lot in this complex is almost all open/ no reserved parking. There were no signs. He sees our family get out of the car, runs out of the store and starts screaming that parking space is for his delivery driver. The thing is- we’ve frequented this complex since it came into existence. We are well aware the rules of this parking lot, and again, there are no signs. We point that out and inform him we are there for a family member’s funeral and the parking lot is packed. Although we don’t need a reason to park there. This man child throws a temper tantrum and threatens to yell at the funeral director. By golly dude, all those people inside that place were there to say goodbye to a much beloved soul who was taken too soon. Everyone is emotional in there. This manager became so power trippy that it must’ve made him tone deaf. Our family weighs our options. Park on the other side of the lot or chance that this manager is truly so unwell and brazen, that he would actually crash a funeral over a parking spot. Being the bigger people, we moved our vehicle. While the funeral was on going, this manager was seeping in anger. He was so upset in fact that he channeled his anger into his computer and made a sign. A delivery driver only sign. And taped it up outside. Super official, right? If any store official actually reads these reviews, please educate your employees about rules and funeral etiquette.
  • BB
    Brianna Butter
    Nov 22, 2025
    1.0
    11/22 was going to order pizza at this location and saw an EMPLOYEE harassing a customer. I witnessed a whole fight outside. Employee is chasing the customer outside while customer is walking away trying to ignore him. Then the employee pushes the guy and punches him from behind. Then the customers wife came out and ripped him off the customer and thankfully she was recording and he looked like he was going to hit the woman too!! Then once he saw she was recording he ran back inside!! Cops were called. Nice place to take kids!!
  • CS
    Critter Science
    Nov 6, 2025
    1.0
    I hate leaving bad reviews, but... Sadly, this location likes to understaff for holidays. I ordered a few pizzas and cheese sticks on Halloween night. I was quoted 1 hour for pickup. No problem. I showed up at the 1 hour mark and was then advised my pizzas would not be ready for another 2 hours! Wow! Not cool. The poor kids working that night should have had at least 4 to 5 more people working to cover the rush. That obviously didn't happen. I got my money back and went to another restaurant instead. The poor gal at the register was being barked at by rude customers and the whole crew was clearly overworked and stressed out. Lousy management indeed. I won't be back.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Queen Creek?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to 11:00 PM, and Friday to Saturday from 9:30 AM to midnight. Please note some holiday hours may vary.

Can I order Papa Johns Pizza online for delivery or carryout?

Yes, you can order online for both delivery and carryout through Papa Johns' official website or their mobile apps for iOS and Android.