Five Guys

4.3
543 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20784 E. Victoria Lane in Queen Creek is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
20784 E. Victoria Lane, Queen Creek, AZ
85142, United States

Hours

Reviews

4.3
543 reviews
5 stars
339
4 stars
108
3 stars
42
2 stars
21
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although there were complaints about inconsistency in cooking and soggy buns.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for the quality of food received.

Service Issues

While some customers reported friendly and helpful staff, there were numerous complaints about poor service, including rude employees and slow order fulfillment.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean environments while others reported dirty tables and unsanitary conditions.

Management Concerns

Several reviews mentioned issues with management, including poor treatment of staff and a lack of adequate staffing during busy times.
  • EC
    Eileen Chabs
    Jan 4, 2026
    1.0
    Walked in tonight not 1 person in the lobby waiting , gentleman told me it’s a half hour wait after I placed my order. This is RIDICULOUS… so I have to sit and wait 1/2 hr . 😡 Poor management!
  • DW
    David W
    Dec 26, 2025
    4.0
    As always burgers and especially the fries were great. It's gotten expensive though...$26 for two small (single patty) burgers and a medium fry! Yikes!
  • JG
    Jimmy Griffin
    Dec 13, 2025
    5.0
    I really like the Burger & Frys. Thank you for doing such a great job keeping it yummy.
  • WN
    William Niemyer
    Nov 30, 2025
    3.0
    Took one of my grandkids to lunch and we decided to go to Five Guys. I had not been there before, so when the cashier asked if I wanted toppings on my burger I didn't understand and declined toppings. It turned out that by toppings she meant things like lettuce, tomatoes, mustard, mayo etc. I got a cheeseburger with nothing else on it. It was okay, but not my favorite. These two medium meals cost $41. Even my grandchild was shocked at the cost. I won't be going back to 5 Guys any time soon.
  • AV
    Adriana Valdez-Zuani
    Oct 22, 2025
    5.0
    Amazing food, best burgers in town. Oh and those fries are out of rid world.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.