Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20784 E. Victoria Lane in Queen Creek is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being delicious and fresh, although there were complaints about inconsistency in cooking and soggy buns.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified for the quality of food received.
Service Issues
While some customers reported friendly and helpful staff, there were numerous complaints about poor service, including rude employees and slow order fulfillment.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean environments while others reported dirty tables and unsanitary conditions.
Management Concerns
Several reviews mentioned issues with management, including poor treatment of staff and a lack of adequate staffing during busy times.
EC
Eileen Chabs
Jan 4, 2026
1.0
Walked in tonight not 1 person in the lobby waiting , gentleman told me it’s a half hour wait after I placed my order. This is RIDICULOUS… so I have to sit and wait 1/2 hr . 😡 Poor management!
DW
David W
Dec 26, 2025
4.0
As always burgers and especially the fries were great. It's gotten expensive though...$26 for two small (single patty) burgers and a medium fry! Yikes!
JG
Jimmy Griffin
Dec 13, 2025
5.0
I really like the Burger & Frys. Thank you for doing such a great job keeping it yummy.
WN
William Niemyer
Nov 30, 2025
3.0
Took one of my grandkids to lunch and we decided to go to Five Guys. I had not been there before, so when the cashier asked if I wanted toppings on my burger I didn't understand and declined toppings. It turned out that by toppings she meant things like lettuce, tomatoes, mustard, mayo etc. I got a cheeseburger with nothing else on it. It was okay, but not my favorite. These two medium meals cost $41. Even my grandchild was shocked at the cost. I won't be going back to 5 Guys any time soon.
AV
Adriana Valdez-Zuani
Oct 22, 2025
5.0
Amazing food, best burgers in town. Oh and those fries are out of rid world.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Queen Creek accept reservations?
No, Five Guys Queen Creek does not accept reservations.
What are the operating hours for dine-in at Five Guys Queen Creek?
Five Guys Queen Creek is open from 11:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 10:00 PM Friday through Sunday.
Is delivery available at Five Guys Queen Creek?
Yes, delivery is available daily from 11:00 AM to 9:30 PM on weekdays and from 10:00 AM to 9:30 PM on weekends.
How can I place an order for pickup or delivery at Five Guys Queen Creek?
You can place an order online at https://order.fiveguys.com/location/five-guys-queen-creek/menu or through the Five Guys app available on iOS and Android.
Does Five Guys Queen Creek offer any special menu items currently?
Yes, the coffee milkshake is back for a limited time at Five Guys Queen Creek.
What payment methods are accepted at Five Guys Queen Creek?
Five Guys Queen Creek accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys Queen Creek offer gluten-free options?
Buns, hot dogs (Canada only), HP sauce (UK only), malt vinegar condiment for fries, and Poutine gravy (Canada) contain gluten. However, sandwiches like burgers and veggie sandwiches can be ordered without buns using wraps or bowls. Cross-contamination may occur. Please check the allergen chart for details.
Can I enjoy Five Guys Queen Creek if I have children?
Yes, Five Guys Queen Creek welcomes children and provides a casual dining atmosphere suitable for families.
What nearby coffee shops can I visit before or after dining at Five Guys Queen Creek?
You can visit Sidewalk Coffee and Bagel Co., Sidewalk Coffee and Bagel Company, or Palette Collective for coffee before or after your meal.
Are there any wellness or spa centers near Five Guys Queen Creek?
Yes, nearby wellness options include Hand & Stone, Hand and Stone Massage and Facial Spa, Bella Nails Lounge, Shea Madison Luxury Salon & Spa, and Day Three Fragrances.
What automotive services are available near Five Guys Queen Creek?
Nearby automotive service providers include Queen Creek Cars and Coffee, Brake Masters, Firestone Complete Auto Care, Sun Devil Auto, and Johnson Path LLC Turf Cleaning Experts for cleaning.