Five Guys

3.2
31 reviews
Exterior photograph of the Five Guys restaurant at 37666 North Gantzel Road in Queen Creek, Arizona.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger JointFive Guys
Your nearby Five Guys at 37666 North Gantzel Road in Queen Creek is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
37666 North Gantzel Road, Queen Creek, AZ
85140, United States

Hours

Reviews

3.2
31 reviews
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  • MM
    Matt Michitsch
    Jan 1, 2026
    4.0
    I love 5 guys, i normally order inside and eat there, i used the app to order today. My 1st time using the app. Order was over $60 so lots of food. My order went in at 11:49am, i got to the store a little after noon, around 12:08 i think. I clicked the 'im here' button when i walked in and i heard someone behind the counter say 'matt is here'. I sat down and waited for my food. The app said 10-15 minutes. What i didnt know was my burgers were done sitting on the counter the whole time. About 15min goes by so i walk up and say is my order done yet? Guy says the 'im here' button doesnt work all the time and proceeds to make my fries. I walked out with my food at 12:26 and the burger receipts shows 11:49 amd 11:59 so my burgers sat there for 25 fricken minutes aproximately. So if you are ordering on the app the 'im here' button 100% does not work, you MUST tell them you are there verbally when you walk in. Ignore the time it says in app, it also doenst update after order is done. Other than this event 5 guys has allways been a go to for food.
  • DK
    D Khan
    Dec 27, 2025
    5.0
    Dope customer service here, especially from the dude handing out the food. You love to see that in 2025, make him a manager
  • JA
    Jeanne Anderson
    Dec 21, 2025
    1.0
    I ordered 2 burgers. They were so screwed up you could not take them apart and rebuild. The buns were soggy. The bacon was overcooked. I ordered A1 on one of the burgers , they both had it. I ordered raw onions they both came with cooked. I ordered cheese on both only one had cheese. They also both had mayo. I did not want mayo. I wanted mustard and ketsup. They were both greasy. I was going to complain but I did not want a credit for new food. The burgers were GROSS !!! Jack in the box has better burgers and they are unsatisfactory at best. Eat here at your own RISK !!!
  • NK
    Noah Kingston
    Nov 28, 2025
    1.0
    When I order online and it says 6-11 minutes and I walk in at the 22 minute mark and I still dont have my food, thats unacceptable. Yes its an estimate but estimates are within a reasonable amount of time, but that's almost quadruple the estimated time if it was a minimum of 6 min and at a max of 11 min, that's double the time already and I haven't even gotten my food yet !!!!!!! 6 Employees just standing around chit chatting while I continue to wait for my food. Wow!!! Bad management to train your employees to think that thats ok and bad on Five Guye for not putting the customer first in giving even anything near an accurate pick up time when ordering online. They are NOT busy, zero customers eating in and zero other customers waiting for their food, like I said, 6 employees standing around chit chatting. I got my food at exactly 27 min after I ordered...... when it said SIX to ELEVEN which is not even close.
  • BW
    Barbara Willis
    Nov 28, 2025
    2.0
    Sorry, I hate to leave any bad reviews but I have to agree with atmosphere - I'm leaving here with a huge headache. Music is garbage and SO loud you can't enjoy your lunch - and a $40 lunch should at least be enjoyable. This is the second time this has happened at this location, we won't be back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.