Dutch Bros Coffee

4.5
674 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
20898 E. Queen Creek Rd., Queen Creek, AZ
85142, United States

Hours

Reviews

4.5
674 reviews
5 stars
523
4 stars
73
3 stars
25
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some locations have friendly and efficient staff, others report rude behavior and long wait times due to staff chatting instead of serving.

Drink Consistency

Many customers noted inconsistencies in drink preparation, with some drinks not meeting expectations in flavor or accuracy.

Atmosphere

The atmosphere is generally described as friendly and welcoming, but some customers feel that staff interactions can be excessive and detract from service efficiency.

Pricing Concerns

Several reviews mention that prices are perceived as high, especially compared to competitors, leading to dissatisfaction among some customers.

Customer Loyalty

Despite some negative experiences, many customers express strong loyalty to Dutch Bros, appreciating the brand's overall vibe and the quality of certain drinks.
  • EP
    Ed Price
    1 day ago
    5.0
    Excellent coffee abd breakfast bites! The staff here works really hard and the line moves fast---great people!
  • AT
    Ari T
    5 days ago
    2.0
    Decided to try a new dutch bros location. Drive thru was busy, like most locations are. I have never had to be in the drive thru for more than 25 minutes like today! Only six cars in front and it took over 25 minutes?? Ridiculous.
  • MD
    Mardi Diaz
    Nov 12, 2025
    5.0
    Did drive thru but still rates a 5 in my book!
  • JD
    Jane Doe
    Nov 1, 2025
    1.0
    Not happy at all. Probably the worst experience I’ve ever had going here. It was extremely busy, which wasn’t really the issue. The whole experience took over 45 minutes just to get one drink. They kept people’s drinks sitting rather than handing them out as they were ready. They were more concerned with rushing to get orders taken, then hand out orders in batches. Our drink clearly sat for awhile before we got it. It tasted horrible. All of the wait and have a decent tip just to be disappointed. Should have just gone through the drive through.
  • EF
    Edna F
    Oct 4, 2025
    1.0
    The girl at the window that took my order, did not know what one of drinks were. I guess because of a “name change”. Should still know what the old drinks were called as some of us loyal customers have been getting this drinks since Dutch Opened. My coffees tasted like sweet milk, barely any flavor of coffee. I had the staff remake them and they tasted the same. I let them know they still didn’t taste like they’re supposed to. They wanted to remake them a third time and I saw no thanks as I’m sure they will be the same, Went to another location instead and they were able to make it right. Lots of trainees at this location still learning.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!