Dunkin'

3.4
539 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Queen Creek, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
40615 N Gantzel Rd, Queen Creek, AZ
85140, United States

Hours

Reviews

3.4
539 reviews
5 stars
220
4 stars
82
3 stars
50
2 stars
42
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness, many customers report rude behavior and poor service from staff.

Order Accuracy

Numerous reviews indicate frequent issues with order accuracy, including wrong items and poorly prepared food.

Product Availability

Customers consistently mention that the location often runs out of donuts and other menu items, leading to disappointment.

Cleanliness and Organization

Several reviews highlight a lack of cleanliness and poor organization within the store, affecting the overall customer experience.

Quality of Food and Beverages

Many customers express dissatisfaction with the quality of food and drinks, citing stale donuts and poorly made coffee.
  • KN
    Katie Nash
    Nov 15, 2025
    1.0
    The service here is absolutely terrible. I was stuck in the drive thru line for almost 30 minutes. When I finally got to order, they were out of donuts. Almost every time I come here, there is something wrong. The drive-thru line takes an excessive amount of time, they are out of a mixture to make a drink, the people don't know what they're doing and they make your food wrong. Do not waste your time going to this dunkin' Donuts. Keep driving and find a better one.
  • AB
    Alan Baldwin
    Aug 25, 2025
    1.0
    This location can't put the correct donuts in a box. I would recommend going to any other location.
  • MM
    mango
    Jul 1, 2025
    2.0
    I ordered a simple everything bagel toasted with nothing on it. At first I got bagel minis, and I went back and told the workers I just wanted an everything bagel toasted with nothing on it. I should’ve checked the bag before I left but I trusted it was simple enough to get right. The bagel still had a whole bunch of cream cheese on it. Don’t know if it was a miscommunication but I thought I was clear enough. I didn’t have time to come back a third time. Photos show after I scraped it off because I’m lactose intolerant.
  • LS
    Linsy Steinke
    Jun 14, 2025
    1.0
    Went to Dunkin to get doughnuts and a gift card. The worker helping made sure to let me know he found my shirt offensive. Not sure that my shirt was part of his job or his personal opinion. Each to their own but terrible customer service.
  • CS
    Crystal Seniff
    Nov 25, 2018
    4.0
    Building a little dated, but great customer service

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Queen Creek, AZ?

Dunkin' in Queen Creek is open daily from 4:00 AM to 7:00 PM.

Does Dunkin' Queen Creek offer delivery and pickup services?

Yes, this location offers both curbside pickup and delivery services.