Chipotle Ironwood & Ocotillo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with many experiencing issues such as cold rice, stingy portions, and dry meat.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the location was often dirty, with unsanitary conditions reported.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed satisfaction with their meals.
KR
Kloe Rylen
Dec 20, 2025
1.0
They forgot the chicken In my chicken bowl? And chips are so stale 👎👎👎
JW
Jeff Wudi
Dec 18, 2025
1.0
Getting more disappointed. I love Chipotle food, but I’m sure corporate is telling them to squeeze the pennies. I ordered a double stuffed steak burrito and it was literally just rice. Check out the photos. A $15 burrito should have more that this, right?
MS
Micheal Speaker
Dec 17, 2025
5.0
Great food
HW
Heather Weight
Dec 13, 2025
5.0
Great experience! My order was incorrect and the manager was very nice and fixed it for me.
AP
Action Packed
Dec 2, 2025
3.0
Some of the staff looked like they were holding back tears and none of them looked happy. Not my kind of vibe and won't be hitting that location again.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Ironwood & Ocotillo offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 170 W Ocotillo?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill at Ironwood & Ocotillo located?
It is located at 170 W Ocotillo, Queen Creek, AZ 85140, in the Pinal area.
How can I contact Chipotle Mexican Grill at this location?
You can reach them by phone at +1 480-903-5286 or via email at AZ.4025.IronwoodOcot@chipotle.com.
Is there an online ordering option for Chipotle Mexican Grill Ironwood & Ocotillo?
Yes, you can order online through their website or the Chipotle app available at https://order.chipotle.com/.
What are Chipotle's principles regarding food quality?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms practicing humane and sustainable methods, and preparing food with classic culinary techniques.
Are there any notable nearby Mexican restaurants to Chipotle Mexican Grill at Ironwood & Ocotillo?
Nearby Mexican dining options include Taco Bell and Taqueria El Nero, offering a variety of Mexican and Tex-Mex dishes for customers exploring local cuisine.
What other dining options are near Chipotle Mexican Grill at Ironwood & Ocotillo?
Nearby restaurants include Culver's for American fast food, Salad and Go for quick healthy meals, and ZENSHI Handcrafted Sushi for sushi lovers.
Are there convenient services close to Chipotle for customers?
Yes, there are several nearby services including Safeway supermarket, Desert Financial Credit Union, The UPS Store for shipping, and Coinme currency exchange.
Where can customers find more information or follow Chipotle Mexican Grill online?
Customers can visit their official website, or follow them on social media platforms such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.