Chipotle Mexican Grill

3.5
306 reviews
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About

Mexican Restaurant
Chipotle Ironwood & Ocotillo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
170 W Ocotillo, Queen Creek, AZ
85140, United States

Hours

Reviews

3.5
306 reviews
5 stars
159
4 stars
27
3 stars
12
2 stars
24
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing issues such as cold rice, stingy portions, and dry meat.

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the location was often dirty, with unsanitary conditions reported.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed satisfaction with their meals.
  • KR
    Kloe Rylen
    Dec 20, 2025
    1.0
    They forgot the chicken In my chicken bowl? And chips are so stale 👎👎👎
  • JW
    Jeff Wudi
    Dec 18, 2025
    1.0
    Getting more disappointed. I love Chipotle food, but I’m sure corporate is telling them to squeeze the pennies. I ordered a double stuffed steak burrito and it was literally just rice. Check out the photos. A $15 burrito should have more that this, right?
  • MS
    Micheal Speaker
    Dec 17, 2025
    5.0
    Great food
  • HW
    Heather Weight
    Dec 13, 2025
    5.0
    Great experience! My order was incorrect and the manager was very nice and fixed it for me.
  • AP
    Action Packed
    Dec 2, 2025
    3.0
    Some of the staff looked like they were holding back tears and none of them looked happy. Not my kind of vibe and won't be hitting that location again.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill at Ironwood & Ocotillo offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at 170 W Ocotillo?

The restaurant is open every day from 10:45 AM to 11:00 PM.