Chipotle Mexican Grill

Reviews

• LL

  Logan Laughlin

  Mar 26, 2026
  1.0
  How do you give me the wrong order in the right bag. And two of your employees one girl one guy were sitting on the barstools while one guy was working. Why bro. Ruined my macros. I forgive you but it’s so unfortunate
• JT

  Juan Torres

  Mar 25, 2026
  1.0
  This location needs to do better with opening on time. The posted opening time is 10:45 AM, but on multiple occasions the doors aren’t open until 11:00, 11:15, or even 11:30. This isn’t a one-time thing—it’s been happening consistently. A lot of people plan their schedules around business hours, and when a restaurant doesn’t open on time, it throws everything off. If there are staffing or operational issues, the hours should be updated instead of leaving customers waiting outside. I like the food, but the lack of consistency and reliability in opening times is really frustrating. Hoping management can address this and stick to the posted hours.
• OM

  Ocean Mayhew

  Mar 19, 2026
  5.0
  the dirty blond, blue eyed bigger built gentleman working the line at 4:30 03/19, was extremely friendly, and working very hard, having little help from his co workers when the line was getting long and him being the only on up there, he did really good and was super friendly and doing a great job. i hope he gets the recognition he deserves!
• DC

  Don C

  Mar 8, 2026
  1.0
  What an all around terrible experience. Went in around 8:28pm Sunday, March 8th. Only person in line. “Welcome in, we’ll be right with you” 3 minutes later another worker “thank you for waiting, we’ll be right with you”. 6 minutes later I was able to place my order. Get overcharged for what I ordered. I’m recovering from a stroke, only has been about 5 months since. I have nerve damage in my feet, and it’s difficult to walk and stand, but I push through. Imagine being such a terribly ran establishment you make someone who’s had a stroke wait 6 minutes to order while they’re the only one in line. We need to bring back shaming people on the spot, but in a respectful manner, tone, and words. Had I started to record them after 4-5 minutes to address it, I’m sure my order would’ve been taken instantly, made correctly and it overcharged. What a shame.
• MS

  Michele Catherine Smith

  Mar 5, 2026
  1.0
  Last night my family went to celebrate my husband’s birthday and my daughter’s great grades at Dave & Buster's. Afterward we stopped at Chipotle Mexican Grill next door around 9:18 PM, not realizing they were closing at 10. We definitely didn’t intend to be “those customers” showing up close to closing, and I completely understand that staff are getting ready to wrap up their shifts. That said, the experience was disappointing. When we walked in, most of the staff seemed focused on cleaning and pre-closing tasks rather than helping the customers who were already there. It took several minutes before anyone acknowledged us and took our order. The employee who eventually helped us was polite, which I appreciated, but overall the atmosphere felt like everyone was more eager to leave than to serve the customers in front of them. Unfortunately the food itself also reflected that. Several items were already unavailable due to the time, and what was left on the line looked very poorly maintained. The chicken in particular looked extremely unappetizing, and after eating it I ended up feeling sick later that night. I’m a very understanding customer and I know working late shifts in food service isn’t easy. But when a restaurant is still open and accepting orders, customers should still receive food that staff take pride in preparing and serving. I hope management takes this as constructive feedback and reminds the team that the last customers of the night deserve the same level of care as the first ones of the day.

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