Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about overcooked items and missing toppings.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, impacting their overall experience.
Staff Attitude
Mixed feedback on staff friendliness, with some praising helpful employees while others reported rude or apathetic service.
LM
Lexi Mckee
Dec 30, 2025
2.0
i have worked in fast food and customer service for years and this was completely unacceptable. we arrived around 12:20, waited in line for a good 20 minutes, i get it fast food can not be easy, gets super busy and understaffed. i get it but more than half of the employees were standing around or just completely ignoring the line of customers out the door. Maybe the gentleman at the front was running around completely stressed out as more than half of the customers started getting angry. He was very kind, reassuring, and apologetic. The rest of the staff was very rude, didn’t care about the line out the door and very unprofessional. there was more than half the staff not wearing “wendy’s” attire, i couldn’t tell if customers were back there making our food. Completely disgusted and disappointed in my experience at wendy’s. Good food but that’s about all they got going. some rules changes or training are necessary.
BB
Britney Barker
Dec 30, 2025
1.0
My order was wrong and the syrup was off on the soda fountain. The lady working the window was rude and acted like it was a huge issue to get what I paid for. Most definitely won’t be going back.
SH
Susan Harms
Dec 10, 2025
4.0
I rated atmosphere lower due to one of the employees losing their patience & yelling at the other ones not helping. Food was good.
BO
Blanca olivare
Dec 5, 2025
3.0
I was there about 3 days ago and the line outside was getting pretty long. I walked in everything seemed okay but the manager started yelling at the staff members because they weren't "helping" her. I just want to say that I understand it's a stressful time and there's a lot going on but it would help a whole lot if Management would be a little more kind to your staff members. Teach them with kindness 💞
WM
Wandering Mobi
Nov 27, 2025
3.0
Granted fast food restaurants do not pay well (especially considering the price of a meal these days), one would expecta burger to at least arrive looking like some attention was given during assembly.
Is Miller Valley & Iron Springs Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 650 Miller Valley Road in Prescott, AZ?
This Wendy's location is open daily from 6:30 AM to midnight, including the drive-thru service.
Does this Wendy’s location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website specifying this location.
Can I get my Wendy's order delivered or placed for takeout?
Yes, delivery and takeout are available. You can order through the Wendy's app or their official website.
What payment methods are accepted at this Wendy’s?
Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact the Wendy’s location on Miller Valley Road for feedback or questions?
You can call the restaurant directly at (928) 445-0859 or reach customer care via the Wendy's Contact page or by calling 888-624-8140.
Where can I view Wendy’s menu and nutritional information for this location?
Menu pricing and nutritional details are available on Wendy’s website and mobile app. Select this location to view specific information.
Is there a Drive-Thru service at this Wendy’s and what are its hours?
Yes, Wendy's offers a drive-thru open daily from 6:30 AM to midnight.
What nearby places can I visit before or after dining at Wendy’s on Miller Valley Road?
Nearby attractions include Willow Lake Park for outdoor activities, Prescott Farmers Market for fresh produce shopping, and various beauty and wellness salons like Barebeautybar and Aura Alternative Esthetics.
Are there other dining options close to this Wendy’s location?
Yes, Taco Bell is a nearby fast food restaurant if you're looking for Mexican cuisine alternatives.
How can nearby businesses like Circle K be useful when visiting Wendy’s?
Circle K, located nearby, offers convenience store items, gas, and coffee, which can complement your visit to Wendy’s, especially if traveling by car.