Taco Bell

3.7
810 reviews

Business Details

3188 Willow Creek Road, Prescott, AZ
86305, United States
(928) 771-9609

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3188 Willow Creek Road in Prescott. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3188 Willow Creek Road, Prescott, AZ
86305, United States

Hours

Reviews

3.7
810 reviews
5 stars
324
4 stars
194
3 stars
130
2 stars
60
1 star
102

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items and incorrect orders, leading to frustration.

Food Quality

Several reviews mentioned poor food quality, including cold, poorly prepared items and insufficient portions.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rudeness and lack of professionalism.

Operational Issues

Customers noted problems with long wait times, understaffing, and the use of self-service kiosks instead of human cashiers.

Cleanliness

Concerns were raised about unsanitary conditions in the restaurant, particularly in food preparation areas.
  • TC
    Talaynah Cowen
    1 day ago
    1.0
    For the last several times I’ve ordered my spicy potato soft tacos I have gotten refried potatoes in my tacos. I ask for fresh potatoes because I don’t have a lot of teeth and the ones I do have I can’t chew them when they are so hard and extremely crunchy. I have worked in the food industry long enough to know and tell when food is twice fried. Also being servsafe I know that it is not allowed to do such things but they keep doing it anyway. I shouldn’t have to play with my food before I eat it pulling out potatoes so hard I can’t eat them and in the end only having 2 potato chunks per tacos. The potatoes on the side of the tacos in the photo are all so hard I can’t even break them with my fingers, I feel scammed out of my meal and my money as there is so little left in the tacos fo me to eat
  • CC
    C C
    Jan 29, 2026
    2.0
    It has been a very long time since going to Taco Bell especially this location because the food we had was not good. We thought after a couple years maybe it had gotten better. My husband and I went to Taco Bell on Willow Creek in Prescott today around 4:00 today. We went through the drive thru and was asked if I was using the app. Why would I be in drive thru if I wanted to use the app??? We received our order very quickly as if everything was prepaid. When we arrived home and proceeded to eat the food was ice cold and barely had any meat at all. Let’s just say we will not be going back we will go to their competition. We do not recommend this location at all.
  • CW
    Crystal Worden
    Jan 20, 2026
    1.0
    This location has to be the most disappointing i have visited in a very long time. Despite pre-ordering through the mobile app, we still waited an excessive amount of time in the drive-through even though at the time we pulled in we were the only car. When we finally received our order, multiple items were missing (Nacho BellGrande and a Crunchwrap Supreme). The food we did receive was also very poor quality—portions were extremely small with minimal filling. Overall, this was a frustrating and disappointing experience. I reported my experience in the app with no response from the restaurant. I will not be choosing this location again.
  • JH
    Jamal Hankerson
    Jan 13, 2026
    5.0
    I told yall I would do and im doing it. Thank you so much Sean and everybody for all your help. Shout out to Patience who has none, i really appreciate you guys doing what you did. Great crew and great vibes. You guys are the best taco bell in town.
  • JJ
    Jloonz
    Jan 9, 2026
    1.0
    The nacho chips taste like burnt motor oil disgusting but the crew was pretty cool didn’t recognize it till I got home, but I’m sure the oil is bad

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 3188 Willow Creek Road in Prescott?

The drive-through is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Where is Taco Bell located in Prescott, AZ?

Taco Bell is located at 3188 Willow Creek Road, Prescott, AZ 86305.

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