Service Speed
Many customers experienced long wait times for their orders, often exceeding 20-30 minutes, leading to frustration.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor organization in fulfilling requests.
Food Quality
While some customers enjoyed their meals, there were frequent complaints about food being cold, overcooked, or not meeting expectations.
Staff Attitude
Customer service varied significantly, with some staff being friendly and accommodating, while others were reported as rude or unprofessional.
Technology Issues
Several customers noted problems with the ordering screens and app functionality, contributing to a negative experience.