Safeway

Reviews

• LK

  Linda Kaylor

  Feb 23, 2026
  5.0
  This is a much smaller Safeway and its easy to get in and out. I get tired of walking in some larger stores so this fits my needs for the pick up a few things type of trip. Even when busy its always an easy trip with plenty of open registers and self checkout. Even customer service is quick.
• PS

  Phil Stones

  Feb 12, 2026
  5.0
  Was only visiting Prescott on vacation from the UK.Visited the store 3 times - Food was great and staff very friendly. Mark went above and beyond in helping me - Really appreciated it!
• DR

  Denise Rossi

  Feb 2, 2026
  5.0
  Clean store that is very easy to maneuver.
• GG

  Gina Gillman

  Jan 14, 2026
  5.0
  This is a small Safeway store, and it's even out of my way. However, the pharmacy staff and even the grocery cashiers make it worth the drive.
• MG

  Maria Grzeskowiak

  Dec 30, 2025
  1.0
  If there was a zero to select for this review, I would select it. This Safeway on White Spar is where I regularly shop, because it is closest to my home and most of the time, the employees are quite friendly and helpful. Today I stopped in simply to get an adjustment on my receipt from the night before when I picked up several groceries. There were two discrepancies on my receipt. The prices didnt were not reflective of the coupons I clipped on the safeway app. It has happened before BTW. Not my first rodeo with this type of occurrence. At customer service, the woman, an older person with thick glasses and an attitude was the face of Safeway today. Not friendly, helpful or kind. I showed her my receipt, where I had circled the 2 items. She responded, did you clip the coupons, I responded yes. Did you click the coupons in the store. No. I plan ahead, clip the coupons, make a list, then go to the store. She continues well because if you clipped the coupons in the store there's no time for it to hit the cloud. I again told her I had clipped the coupons prior to going there. And, I showed her a picture of the shelf where I picked up the item. She begins to leave her work area and I told her I have a picture of the digital coupon right on my phone. I also told her there is nothing on the shelf for the plastic ware that says sale but I clipped the digital coupon. She doesn't want to see it, she says she is going to go check the item on the shelf. The woman returns, and says she will make the adjustment on the bread. Then she looks at the Pic on my phone for the plastic ware and says it is an item for pick up or delivery. I explained, I was in the store and picked it up. She said no, online order then pick up. I said that made no sense. I'm in the store and I clipped the coupon. That's ridiculous, so i have to order it online then pick it up at the store, but if I just go in the store and pick it up, I can't get the sale price. So I said fine ill bring the item back for a refund. It hasn't been opened. She said well how about I cut you a deal and give you $1.00 off the plastic ware and $1.50 for the bread. That's $2.50 she says. Oh my gosh what an insult is what I thought. I said no! Im not in a position to cut a deal, im a person on a budget and simply want you to honor the price as advertised. Does this woman really think im so down on my luck and desparate for $2.50 that ill simply accept that and be on my way? She acted like the $6 and change was coming out of her very own pocket! I accepted she didn't want to adjust the item and I was fine with returning it. Just completely inappropriate and belittling. It's unacceptable, Safeway! In the end she begrudgingly gave me six whole dollars and change. Wow. Now I can buy a house! Big cheat that I am. Not!!! Then she says, there you go. I collect my receipt and the money from the counter not believing I actually had to deal with this demeaning person. She just stood there, no thank you or anything of the sort came out of her mouth. This from Bob Barkers fan..."I'll make you a deal"...oh please! You know what you can do with that deal! Is $6 and some change worth losing a regular customer? 🤔

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