Safeway

Reviews

• BB

  Bill

  3 days ago
  5.0
  Very clean and organized Safeway
• MG

  Maria Grzeskowiak

  Dec 30, 2025
  1.0
  If there was a zero to select for this review, I would select it. This Safeway on White Spar is where I regularly shop, because it is closest to my home and most of the time, the employees are quite friendly and helpful. Today I stopped in simply to get an adjustment on my receipt from the night before when I picked up several groceries. There were two discrepancies on my receipt. The prices didnt were not reflective of the coupons I clipped on the safeway app. It has happened before BTW. Not my first rodeo with this type of occurrence. At customer service, the woman, an older person with thick glasses and an attitude was the face of Safeway today. Not friendly, helpful or kind. I showed her my receipt, where I had circled the 2 items. She responded, did you clip the coupons, I responded yes. Did you click the coupons in the store. No. I plan ahead, clip the coupons, make a list, then go to the store. She continues well because if you clipped the coupons in the store there's no time for it to hit the cloud. I again told her I had clipped the coupons prior to going there. And, I showed her a picture of the shelf where I picked up the item. She begins to leave her work area and I told her I have a picture of the digital coupon right on my phone. I also told her there is nothing on the shelf for the plastic ware that says sale but I clipped the digital coupon. She doesn't want to see it, she says she is going to go check the item on the shelf. The woman returns, and says she will make the adjustment on the bread. Then she looks at the Pic on my phone for the plastic ware and says it is an item for pick up or delivery. I explained, I was in the store and picked it up. She said no, online order then pick up. I said that made no sense. I'm in the store and I clipped the coupon. That's ridiculous, so i have to order it online then pick it up at the store, but if I just go in the store and pick it up, I can't get the sale price. So I said fine ill bring the item back for a refund. It hasn't been opened. She said well how about I cut you a deal and give you $1.00 off the plastic ware and $1.50 for the bread. That's $2.50 she says. Oh my gosh what an insult is what I thought. I said no! Im not in a position to cut a deal, im a person on a budget and simply want you to honor the price as advertised. Does this woman really think im so down on my luck and desparate for $2.50 that ill simply accept that and be on my way? She acted like the $6 and change was coming out of her very own pocket! I accepted she didn't want to adjust the item and I was fine with returning it. Just completely inappropriate and belittling. It's unacceptable, Safeway! In the end she begrudgingly gave me six whole dollars and change. Wow. Now I can buy a house! Big cheat that I am. Not!!! Then she says, there you go. I collect my receipt and the money from the counter not believing I actually had to deal with this demeaning person. She just stood there, no thank you or anything of the sort came out of her mouth. This from Bob Barkers fan..."I'll make you a deal"...oh please! You know what you can do with that deal! Is $6 and some change worth losing a regular customer? 🤔
• QH

  Quintin Heagerty

  Dec 10, 2025
  5.0
  I went to the hot food case and got Nashville hot chicken tenders and Mac n cheese. They have the best chicken tenders, way better than the ones Fry's has, and their Mac n cheese is friggin delicious too.
• MB

  Michael Branton

  Dec 3, 2025
  1.0
  The deli is closed early today because of staffing issues. Starbucks closed early apparently due to staff issues. It is not even 5:30pm. It's a Wednesday, Dec 3rd. How sad. A grocery store that has been around how long? And they can't keep large departments open?
• JS

  James Suter

  Nov 26, 2025
  5.0
  Great service!

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