CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Prescott is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some praising the freshness while others noted issues like missing ingredients and poor preparation.
Service
While many reviews highlighted friendly and helpful staff, there were also complaints about rude employees and slow service at times.
Cleanliness
Several customers expressed concerns about cleanliness, particularly in the dining area and restrooms.
Value
Many customers felt that the prices were high for the portion sizes and quality of food, leading to complaints about value for money.
Atmosphere
The location's views and outdoor seating were frequently praised, contributing positively to the dining experience.
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Lily Mac
Feb 22, 2026
1.0
do not do the drive through it was 30+ minutes long wait💯💯
JA
Julie Ayers
Feb 18, 2026
4.0
Nice light lunch very good.
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AMY SKINNER
Feb 10, 2026
3.0
Food was great, not crazy about the self serve and then expected to leave a tip? For what? I ordered my food, got my drink, went and picked up my order from the window, got up again to grab a to go and boxed up my food. Scraped my plate and put it in the bus tub, just for the gal with the rag washing tables to give me a glare after looking at my table with no tip.
HM
Heather Macy
Feb 6, 2026
1.0
I have been a loyal customer here to the Panera in Prescott for over 8 years now but today having their catering manager driving her silver Hummer block my vehicle in while she was doing a delivery at yavapai title has changed that for me. You're rude young lady you refuse to make eye contact cuz you know you illegally blocked me in and I think it's hilarious that you're driving a Hummer while you're being a catering manager for Panera and don't even have driving skills to drive your vehicle in town!! I'm sure that you'll argue on here about your customer service and your sorry I was treated that way but I'll tell you what I've already told 23 people since I've left that building in under a half hour not to support Panera in this town. Maybe you guys should really relook at who works for you as a franchisee holding a license makes you responsible for your employees actions and I have it on video her blocking me and maybe I should go turn it into the police department. As I needed to leave and she held me hostage with her vehicle while she made her delivery how dare you
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Brian Burdett
Jan 22, 2026
2.0
There’s always something disappointing about this Panera Bread. This last time in particular no chicken in the chicken and rice soup. I mentioned it to an employee and they she just gaslit me about it. Kinda pricy for a place that doesn’t have great service or great food.