McDonald's

3.7
1127 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
539 Miller Valley Rd, Prescott, AZ
86301, United States

Hours

Reviews

3.7
1,127 reviews
5 stars
473
4 stars
224
3 stars
201
2 stars
84
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during busy times, leading to frustration.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of consistency in order fulfillment.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also mentions of rude or disinterested employees.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals, while others experienced cold or poorly prepared food.
  • SJ
    Spencer J
    Jan 2, 2026
    5.0
    Good clean fast food.
  • NC
    Nanette Chevalier
    Jan 1, 2026
    5.0
    I got the Grinch meal
  • TM
    Taylor Marrs
    Dec 7, 2025
    1.0
    Went to get some nuggets, waited 5 minutes in drive thru before any said anything, was told to wait to order, 3 minutes later I get screamed at what do I want. I want to to be treated with a little respect, which I got at you competitor store so they get my money
  • SK
    Sebastian Keeling
    Nov 28, 2025
    1.0
    Ordered delivery because I can't step away from work, and of course there's something missing as there always is. Their solution: pay door dash again to come get your food we forgot to put in the bag. Great way to waste your money ordering delivery from this place! Thanks for at least getting me half of my meal I guess.
  • DD
    Damien
    Nov 23, 2025
    4.0
    Stopped at McDonald’s for a quick bite and it did the job just fine. Burger was hot, fries came out crispy, and my drink was cold like it should be. Place was clean inside and the workers moved pretty fast with the orders. Nothing fancy, just simple fast food that hits the spot when you are on the road and need something quick

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, with slightly different hours on Friday starting at 6:00 AM.

What are the drive-through hours at McDonald's?

Drive-through service is available from 5:00 AM to 11:00 PM Monday through Thursday, extending to midnight on Friday and Saturday.