McDonald's

3.7
1121 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
539 Miller Valley Rd, Prescott, AZ
86301, United States

Hours

Reviews

3.7
1,121 reviews
5 stars
472
4 stars
222
3 stars
199
2 stars
85
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report slow service and order inaccuracies.

Cleanliness

Many customers noted that the restaurant is clean and well-maintained, contributing positively to their dining experience.

Food Quality

Feedback on food quality is mixed; while some enjoyed fresh and tasty meals, others complained about cold fries and incorrect orders.

Pricing

Several reviews mentioned high prices for fast food, leading to dissatisfaction regarding value for money.

Staff Attitude

While many customers appreciated the friendliness of the staff, there were instances of poor customer service reported.
  • DD
    Damien
    1 day ago
    4.0
    Stopped at McDonald’s for a quick bite and it did the job just fine. Burger was hot, fries came out crispy, and my drink was cold like it should be. Place was clean inside and the workers moved pretty fast with the orders. Nothing fancy, just simple fast food that hits the spot when you are on the road and need something quick
  • MJ
    Michael Johnson
    Nov 3, 2025
    2.0
    This restaurant is often understaffed which results in slow service and for some reason certain food items are served incomplete. I often go to the McDonald's across town because the service is better and the food comes as ordered. Unfortunately, that is not always an option.
  • AZ
    Audrey Zito
    Oct 30, 2025
    5.0
    Food was good and the worker Tim at miller valley was very welcoming and kind. Have gone here before and he was always helpful and always in a good mood. Would recommend, good service.
  • JV
    Jacque Villarreal
    Oct 30, 2025
    2.0
    Every time, AND I MEAN EVERYTIME... I come here and a get a plain cheese burger there's always onions, like handfuls! Not one or two lil sprinklets... I'll ask for plain, even if im ordering online I chose the plain option and I even type it our in the special instructions. I wouldnt care usually, I'd take it off, but every time?! Who orders just onions on a burger anyways? I even opted to get sauces on the side cause that never is right either!
  • EP
    Elizabeth Pena
    Oct 20, 2025
    5.0
    I Felt The Love This Morning. I was rushing to get some breakfast so I could feed my grandkids before they went to school. My credit card got bent and of course it wasn’t working they tried and tried I quickly showed them I had money. But I don’t know what was going on.OMG I didn’t know what else to do I was going to have to go with no food. When suddenly I hear, I got you 🥰 my grandkids belly’s are full of off to School…. Thank You!! Thank You!! Thank You

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, with slightly different hours on Friday starting at 6:00 AM.

What are the drive-through hours at McDonald's?

Drive-through service is available from 5:00 AM to 11:00 PM Monday through Thursday, extending to midnight on Friday and Saturday.